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Alfred // digital & in-home concierge services
New York City    Posted: Monday, May 09, 2022
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Your role in our mission

Were Alfred, & were building the future of living. We provide resident-first software & services to deliver in-home support & local experiences. Were contributing to build a future where everyone has the help they need to make time for the people & things that matter most. Since 2015, weve completed millions of services & saved our members countless hours across more than twenty cities. 

As a member of the Experience team, the Fitness Operations Specialist will be responsible for teaching fitness classes in our Alfred communities, as well as sourcing, training & onboarding new fitness instructors. Your expertise in delivering a great onsite experience for residents & your deep connection to the NYC fitness community will drive consistent quality programming to increase resident happiness. This is a rare full time fitness position that deeply relies on your love of teaching fitness classes & discovering & coaching fellow instructors.

How youll contribute to #OneTeam

  • Engage & connect residents through onsite classes at our communities in Jersey City, Manhattan, & Brooklyn. (up to 12 classes weekly)
  • Source & vet fitness instructors to teach onsite classes at our Alfred communities nationally.
  • Onboard fitness instructors: supporting them through training, first invoice submission, first class, & month 1 check-in.
  • Support the scheduling team members in sourcing coverage for last-minute instructor cancellations.
  • Foster a strong culture of appreciation & camaraderie among the instructors & vendors who deliver classes & specialty event services in our community virtually. 

Who you are

  • 4+ years of experience teaching fitness classes in New York City (NASM, YTT or ASFA certified)
  • Exceptional listening & organization skills
  • Ability to multi-task & close the loop ensuring strong relationships & lines of communication
  • Coachability, bias towards implementing feedback, & dedication to improving your craft - our team thrives on feedback, radical candor, & improvement through reflection
  • Experience teaching for Alfred preferred.

Youll connect with us if you 

  • Practice empathy 
  • Conduct yourself with the highest integrity 
  • Are thoughtful, self-reflective & always open to growing 
  • Speak up with radical candor 
  • Approach your work like an owner 
  • Have a high & ever-climbing bar for excellence 
  • Always do things the right way, even when its harder
  •  Believe that #OneTeam is greater than the sum of its parts 
  • Leave no loops open

Some ways we care for you

  • Remote Friendly working style 
  • NYC Pet Friendly HQ 
  • Equity, Diversity, & Inclusion working group
  • Unlimited PTO
  • Weekly Seminar Learning Sessions
  • Culture of Promoting from Within 
  • 100% coverage of Medical, Dental & Vision Premiums for Employees
  • FSA & HSA options
  • Quarterly Feedback Reviews 
  • 401K

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