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Better // digital mortgage
Media, Full Time    New York    Posted: Tuesday, July 23, 2019
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Were one of the fastest growing homeownership companies in America. Why? Because were building a better way to get home & our customers love it. By combining smarter technology with an award-winning team of mortgage experts, were making homeownership so simple it feels magical.

So far, weve:

  • Helped more than 10,000 families get home
  • Financed over $3B in loans
  • Saved families an average of $32,000 in fees over the life of their loans
  • Grew our geographic coverage to 36 states, up from 15 states from a year ago

And were not slowing down. We continue to outpace the rest of the industry at every turn.

Our backers have helped build some of the most transformative tech & finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, Ally Bank, American Express, Citigroup & others have invested over $150MM in Better & our vision of making homeownership magical.

A Better opportunity:

We have strong capital markets & tech advantages, & are working on evolving our digital product & human customer experiences. To drive our goals of capturing massive market share, our acquisition team is responsible for identifying audiences, using the right channels, campaigns & bids to acquire them, & managing our media spend across those channels with hawkish attention to performance. We call this role a trader because we expect far more strategic ingenuity & entrepreneurialism than a traditional media planning or buying role: media dollars & time spent negotiating are your investments & funded customers are your winning trades.

You are obsessive about performance, evaluating performance using data, & passionate about getting things done in concert with other groups, including data, creative, finance, & strategy. You view paid media as a racket to be arbitraged - you want to win & youll find all the loopholes, advantages, & clever strategies to win against players with 100x our media budget. You get that is the best solution for the end customer & you will fight with every tool you have to win for us & them.

You will have a successful track record of leadership, management, & executing on projects under short timelines. Together, we can shape the future of homeownership in America. It will be a fierce battle, but it will be rewarding.

Responsibilities will include:

  • Creatively connect Better to new customers wherever performance leads you - building out & expanding new channels, or revolutionizing & refining existing channels - anything to help achieve company KPIs
  • Test hypotheses by pulling data & performing analyses to monitor & evaluate performance
  • Find, negotiate & work with new or existing data/media vendors
  • Reporting & continuously improving visibility into channel performance
  • Collaborate with creative, marketing & product teams to maximise customer acquisition, for example by delivering landing pages, marketing assets, & driving campaign performance.

About you:

You want to win. You are someone who loves finding opportunities that others miss. You can separate the signal from the noise, & approach things with a fresh perspective & open mind. You won't stop until you find a Better way.

  • 3+ years in relevant roles
    • In finance roles that required constant evaluation of new & different opportunities, with a desire to apply your skills to a new marketplace
    • Or specifically in media trading (media buyer/marketing manager) type roles, with a keenly performance-driven outlook
  • Strong analytical foundation, e.g. SQL or coding skills so you can get your hands dirty with data, & a quantitative mindset to analyse the results
  • Entrepreneurial spirit, strong work ethic, & proven track record for taking initiative
  • Strong intellectual curiosity
  • Comfortable in a fast-paced environment where business needs are always changing
  • Detail oriented with excellent time management & organizational skills
  • Strong written & verbal communication skills
  • Team player

Bonus points for:

  • Experience in fintech or other start-up environments
  • Experience with mortgages or other regulated consumer finance environments

Things we value:

  • Curiosity. Why? How? Repeat.
  • Nerdiness. Financial news & trends are fascinating. Seriously.
  • Relentlessness. No one here gives up. We try. We fail. We try again.
  • Passion. If you dont get excited about homeownership, mortgages, & real estate, it simply wont work.
  • Smarts: book & street. We have to use all the tools at our disposal to build Better.
  • Empathy & Compassion. You understand that people's biggest dreams are in your hands.
  • Communication. Can you ask for help or put your hand up when you dont understand?
  • Building. Doing. Making. Yes, we have to do a lot of thinking & talking to figure this stuff out, but you cant wait to leave the conversation & build it.
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