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HelloFresh // meal kit delivery
Sydney    Posted: Tuesday, April 27, 2021
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Join an energetic & highly motivated outbound team! Work in a dynamic, high-energy, high-growth field where you can really have an impact & make a difference every single day.

  • Great benefits & incentives

  • Supportive team

  • Close to Central Station 

Start Date: 3rd May 2021

Duration: 2 month Fixed term full time contract. 

About HelloFresh

We are a global company in the expanding online recipe kit delivery market. This is a unique opportunity to gain valuable & challenging experience at a young & dynamic company. Responsibility is given from day one to use your initiative & creativity to help us grow our business & support our mission.

As our customer base is growing so rapidly, we are looking for full-time Outbound Customer Care Agents to join our energetic & highly motivated team within our core business hours from 9am-6pm. If you would like to work in a high-energy, high-growth field where you can really have an impact & make a difference every single day then join us & become part of developing a global fresh food champion! 

You will

  • Be making outbound calls to our customers in an attempt to get them back on board.

  • Listen to our  customers feedback in a positive manner & build engaging relationships on every call.

  • Provide an empathetic & high level of quality customer service in order to meet & exceed the expectations of our customers.

  • Demonstrate professionalism, timely support & effective communication

  • Work collaboratively with the team to ensure business & team objectives are met

  • Be available to work a full time fixed term contract Monday - Friday 9am - 6pm 

You are

  • Sales driven & thrive on exceeding targets & KPIs!

  • Proactive, ambitious, & assertive: you take ownership of your work & think beyond the scope of a given assignment

  • Influential - you possess excellent negotiation & influencing skills

  • Ability to navigate computer systems comfortably

  • Supportive & positive at all times - we work as a team!

  • Not afraid to take the initiative & provide innovative solutions to problems

  • Excited to work in a fast-paced environment with constant change & growth

  • Able to work autonomously

  • Knowledge on the HelloFresh brand & product preferred but not essential 

What youll get in return

  • Hourly rate + commission & incentives

  • Monday to Friday only

  • Great discounts on our meal kit boxes.

  • Fun & supportive working environment

  • Work for the number 1 meal kit provider - globally!

Duration: 2month Fixed term full time contract. 

Location: Chippendale Head Office

We are committed to building & nurturing an inclusive community for our employees. We do not discriminate on the basis of race, national origin, gender identity, sexual orientation, disability, age or other legally protected status.

To put it simply, everyone is welcome at our table.

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