ABOUT LIVERAMP

LiveRamp is the trusted platform that makes data accessible & meaningful. Our services power people-based customer experiences that improve the relevance of marketing & allow consumers to better connect with the brands & products they love. We thrive on solving the toughest technical & customer challenges, & we're always looking for smart, compassionate people to help us blaze a trail. 

Mission: LiveRamp makes it safe & easy for businesses to use data effectively.

ABOUT THIS JOB
Do you love working with incredibly smart people who inspire you to be better & work harder every day? Do you thrive in highly cross-functional roles that work across engineering, product, & sales? Are you excited to work with clients & use your technical skills to come up with real-world business solutions that drive substantial revenue? Consider joining us. This role will be based in our Paris office. 

RESPONSIBILITIES

• Own & manage the onboarding process & technical setup for FR/EU clients using LiveRamp products. Work closely with CSMs to support clients & solve technical challenges as they arise. Own the overall process & matching methodology with our clients & platform partners to maximise match rates of client data & ensure optimal revenue generation for LiveRamp.
• Manage the technical relationship with clients to ensure smooth delivery of data, own issue resolution & technical training to ensure clients are getting maximum value from LiveRamp Connect.
• Identify & support product improvements & new opportunities which enhance utilisation & adoption of Connect. Act as the project manager, as required, to help bring new products to market.
• Act as a technical consultant externally & internally for Connect in France, working with LiveRamp sales, product, & business development teams. 
• Project manage customer workflows in order to delight clients. Execute data processes, both custom & automated, for clients on a daily basis, bridging the gap between LiveRamp products & client use cases.
• Contribute towards building a great FR business for LiveRamp.

QUALIFICATIONS & EXPERIENCE

• Intermediate computer science skills or the brains & brawn to learn. Comfort navigating Linux & Unix systems via the command line is a big plus.
• Experience or familiarity with project management processes (e.i Agile & Scrum) is preferable but not required.
• Great communication skills internally & externally. Always answer emails & calls ASAP.
• Type S(tartup) personality: smart, ethical, friendly, hard-working & proactive (no exceptions).