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Gympass // single membership to over 8500 gyms
London    Posted: Tuesday, August 24, 2021
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We simplify wellness so you can find everything in one place. Gympass is a corporate wellness platform that connects you to thousands of fitness & wellness partners, all with one simple monthly membership. Founded in 2012 & headquartered in NYC, we have a growing global team in 11 offices around the world. At Gympass, you not only have the opportunity to build a career in a fast-paced global environment - but you'll make wellbeing universal, so everyone can be happy & healthy.


We are passionate about our mission! Whatever your job title is, here you can make a global impact & change peoples lives. At Gympass, we collaborate, set high achievable goal expectations, & focus on the end result.  It's a challenging, evolving environment that allows you to learn & grow. You will face a disruptive & emerging business model that will push you in several areas, with no boundaries for creation & collaboration.


We are hiring a Client Operations Specialist (TEMPORARY POSITION) to our Client Operations team in Europe! 


We are currently searching for a Client Operations Specialist to work closely with our Client Sales & Client Success teams across Europe. Reporting to the Europe Client Operations Manager, you'll have the opportunity to manage & improve processes & procedures of Client operations at an international level.

You will be in charge of:

  • Daily management of Client Operations processes such as client database maintenance & invoicing;
  • Support Client Operations Manager in executing all daily tasks in order to make timely & accurate business decisions;
  • Conducting the update of current dashboards & any ad hoc analysis;
  • Implementing operational best practices in Europe & working on strategic projects to improve the efficiency of daily operations & quality of service delivered, & ensure accuracy of data in the Gympass CRM
  • Coordinating with other departments (Client Sales, Client Success, Finance, Customer Experience, Analytics, & Technology teams) on global initiatives to improve overall client experience while contributing positively to Gympass goals;



  • You have a Bachelor's degree, ideally in Business Administration or Economics
  • Native/bilingual level of English, a plus if you speak other languages (such as Spanish Portuguese, German, Italian)
  • Previous experience in Business Operations, consulting, or similar is a plus
  • Mandatory advanced knowledge of Microsoft Excel; SQL knowledge preferred
  • Experience in project & process management preferred 
  • Proactive, self-driven & communicative person, desire to find the why behind issues, propose scalable solutions & learn new skills without being instructed 
  • Team player with the ability to work in international environments & across departments



We're a wellness company that is committed to the health & well-being of our employees. Our benefits include:

Parental leave: 100% paid parental leave of 12 weeks to all new parents (of both biological & adopted children, regardless of gender & parent's relationship with the co-parent) + 100% paid birth leave of 14 weeks.

Career growth: Outstanding opportunities for personal & career growth. That means we maintain a growth mindset in everything we do & invest deeply in employee development.

Culture: An exciting & supportive atmosphere with ambitious people from around the world!

Flexible location: Madrid, London, Lisbon, Munich or Milan (full time WFH flexibility can be discussed)

And to get a glimpse of Life at Gympass...follow us on Instagram @gympasscareers, Facebook Life at Gympass and LinkedIn

Belonging @ Gympass

Gympass is committed to creating a diverse work environment & is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. 

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