LOOKING FOR A JOB TO GET YOU OUT OF BED?

Looking for a job to get you out of bed?

As part of our Retail team, you will represent the Casper brand by providing best-in-class service to all of our guests. We view retail as an experience: one that is unique, personalized, & hospitality-driven. This space (and you!) will help carve the path for Caspers offline footprint. Your role will be to help our guests feel right at home & discover the wonders of a good nights sleep.  

Nuts & Bolts:

This is a part-time, hourly role based in our Bridgewater store. You must be available to work at minimum 3 days a week with weekend availability.

About Casper:

Casper (casper.com) is a global sleep company that launched in 2014 with an obsessively engineered, outrageously comfortable mattress sold directly to consumers. Its critically acclaimed sleep surface was developed in-house, has a sleek design, & is delivered in a small, "how did they do that?"-sized box. The company is one of the fastest-growing consumer brands of all time, & its product line has expanded to include sheets, pillows, a matching foundation, & a dog mattress. Casper was named one of Fast Company's 50 Most Innovative Companies in 2017, & its eponymous mattress was crowned one of TIME Magazine's Best Inventions.

We are deeply committed to building a diverse & inclusive workforce so that we represent all those who dream big equally.

When youre not catching zzzs, this is what youll do

• Provide exceptional service to every person that walks through our doors
• Follow up with customers through clienteling & e-mail correspondence
• Help Casper maintain a healthy sales pipeline by collecting guest contact information & inviting individuals to trial our products
• Maintain the highest level of product knowledge & expertise
• Maintain the visual integrity of the space
• Create & process in-store sales
• Process & receive inventory replenishments
• Assist with setting up & executing community programs & events
• Record & relay recurring customer feedback & insights to internal teams such as tech, marketing, design, & product in order to constantly improve the customer experience

Our dream candidate is...

• Excellent communicator with a passion for people
• Strong written & oral communication skills
• Effective & expedient problem-solver with a meticulous attention to detail
• Passion for Casper's core mission & values
• Positive attitude & feels there is no task too small
• Self-starter; entrepreneurial disposition
• Eager to be at the frontline of a fast-paced & growing brand
• Must understand & appreciate experiential retail
• Ability to lift 50 lbs. & be on your feet all day
• Mac & Google suite proficiency is a plus

We hope you enjoy this experience. We really appreciate the time you're investing.