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Alto // digital pharmacy
Product, Full Time    San Francisco, CA, United States    Posted: Thursday, February 06, 2020
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Senior Product Manager, Fertility

Healthcare is complicated. But it doesn't have to be. Alto's mission is to fulfill medicine's true purposeto improve the quality of life for everyone who needs it. We are a modern pharmacy changing the way people manage & fill their prescriptions with a patient-centric, technology-driven online pharmacy. Alto provides same-day, free delivery, seven days a week for prescriptions. More importantly, we offer cost transparency, personalized mobile support, & real-time coordination with doctors & insurance companies.

Getting & taking fertility medicine involves a dizzying number of moving parts. A single cycle of medications costs thousands of dollars, contains multiple injectable hormones, & requires injecting at a very specific time every day. If something goes wrong, it could mean starting over - thousands of dollars down the drain, a lot of time & energy wasted, & wishes for a family seeming even further away. The fertility patient journey is an extremely stressful & even scary experience. In addition to the fear of mistakes, the patient is juggling a full schedule of injection times, monitoring appointments at their clinic, work, & possibly a family. Its a lot to coordinate & it can be overwhelming to manage. Our fertility team brings compassion & technology to make every aspect of this experience as safe, seamless, & delightful as humanly possible.

We recently raised our Series D, surpassed 400 employees across six locations, & are on track to achieve $1B ARR by the end of 2020. Our journey is just beginning, & we welcome you to join us in building a better pharmacy experience for all who need it, everywhere.

As our first product manager on the Fertility team, youll be responsible for leading a cross-functional team's alignment on the vision & execution across a set of product features that help patients navigate the complex & confusing fertility pharmacy experience. These solutions span the Alto suite of products - our patient app, our provider-facing dashboard, & our internal tools - to offer fertility patients an experience that is optimized for their needs, rather than the one-size-fits-all pharmacy experience patients are used to.


  • Deeply understand users pain points (e.g. fertility patients, fertility providers, fertility care specialists) & Altos business goals, in order to prioritize product investments to drive the highest impact. This includes conducting user research, competitive analysis, & soliciting product feedback.

  • Define the product strategy & roadmap, & gather requirements for fertility features across the Alto suite of products. This includes developing product proposals & specifications for engineering, design, operations, business development, & clinical teams.

  • Act as the primary product partner to the Fertility GM. Collaborate closely with a cross-functional team of leadership, engineering, design, business development, & clinical experts to build world-class products. This includes working with both internal & external partners to ensure alignment of goals, transparent communication, & identifying critical dependencies & risks.

  • Lead teams from concept to execution to launch. This includes defining the project scope/hypothesis, goal & metrics, timeline, & leading the impact analysis to inform future product improvements & investments.

You are an ideal candidate if you:

  • Are deeply passionate about solving real user problems with creative & delightful solutions
  • Love breaking down complex problems into simple solutions, thinking strategically, & making data-driven decisions
  • Enjoy collaborating & influencing across different cross-functional teams, even when you dont own the full product surface area
  • Drive results through impeccable organization & ruthless prioritization
  • Thrive in a dynamic fast-paced entrepreneurial environment. You're unafraid to dive into an unfamiliar problem but humble enough to make mistakes & iterate
  • Believe in Altos mission & embody our company values

Required prior experience

  • 3-5+ years experience as a product manager or senior product manager
  • Proven track record of successful product launches, distilling complex requirements into simple workflows
  • Demonstrated ability to work collaboratively with technical & non-technical team members up to & including the executive-level

Nice to have prior experience

  • Technical background, MBA or equivalent work experience
  • Startup & entrepreneurial experience
  • Experience building products in the area of fertility, healthcare or e-commerce

Want more insight into what motivates us to save patient lives? Learn about our key values here:

Alto Pharmacy is an Equal Opportunity Employer & all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest & conviction records. We are an E-Verify company.

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