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Rapp // innovators, integrators & implementers
Product, Full Time    Singapore - RAPP    Posted: Saturday, December 12, 2020
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Digital Project Manager




Client Servicing


Email Campaign Manager


About RAPP Singapore

RAPP knows the way to create real value for brands, is to help them create real value for their customers. We do this by balancing Precision & Empathy: the ability to understand real people through data, & the smarts to meet their individual wants & needs. Building on our data foundation, RAPP delivers a range of capability across social, digital, customer experience & technology. As part of Omnicom, RAPP is proud to employ over 1,000 talented people across U.S., Brazil, UK, France, Germany, Singapore & Dubai, & we actively foster an inclusive workplace where diversity & individual differences are valued & leveraged to achieve the agencys vision. The Singapore team was started in 2016 to address the needs of our regional clients, & we are seeking like-minded individuals to join our growing team.

Your Role

As a Digital Project Manager, you will be leading the delivery on accounts, working with multi-disciplined internal teams to manage all aspect of digital projects from strategy through to execution & final delivery. The projects you will manage range from digital campaigns, platform builds, data analytics, user experience, etc. We are looking for someone with strong digital & operational background. Knowledge of digital media (i.e. programmatic, bought media, social content etc.) is highly desirable.

You will support the overall business growth by ensuring projects delivered are of exceptional quality, to time & on budget. You will also work closely with the Business Lead to ensure client satisfaction, as well as seek out new opportunities to cross/up-sell to clients.

You will join a dynamic, multi-ethnical fun team that gives everyone a voice, flexibility & right to develop with a can-do atmosphere of mutual support.

Skills & Experience

  • Manage cross-channel project process from brief response, strategy development, creative, design, UX, development
  • Ability to manage end-to-end bought media production; from briefing, understanding ad specs, QA/QC of deliverables & trafficking to various media agency or ad platforms.
  • Ability to accurately scope a project, including effort & budget estimations, resourcing, dependencies, deliverables, exclusions, etc.
  • Create & maintain project schedules, resource plans, budgets, risk plans, communication plans, etc. that accurately reflect the scope of work but also consider client expectations & business objectives
  • Ability to manage simultaneous projects for different clients within budgetary & schedule constraints
  • Maintain program level status reporting & individual campaign status reporting both client facing & internally
  • Facilitate internal & client meetings & follow-up actions as required
  • Aligns the project team to the work to ensure resources are available & present at appropriate times throughout the project lifecycle
  • Responsible for maintaining the required level of quality through every step of the delivery process
  • Support Business Leads in conducting evaluations including lessons learned & preparation of any follow-on action recommendations as required
  • Deliver projects within scope & budget whilst ensuring the work is of the highest quality
  • Work with finance & account team to maintain costs tracking & revenue reconciliation reports
  • Identify, evaluate & manage external partners as required to supplement internal skills or resource gap
  • Able to work effectively & manage multi-disciplined teams across different locations & time zones
  • Builds respectful, strong working relationships with internal teams, partners/vendors & clients
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