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Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

The Digital Solutions Product group is on the forefront of Visa's innovation & looking for talented individuals with vision, passion & determination to make our clients business & consumer products more engaging, seamlessly available, easy to use & secure.

The Security Solutions teamat Visa manages the end-to-end products & services lifecycle of authorization & authentications tools for the LAC region.

We are looking for a Directorto support the evolution of its secure digital payments. The focus will be on the product lifecycle management & optimizations of digital payment products to support Visa Risk & Identity partner programs & Visa regions with the development & delivery of optimized security solutions for our clients.

The Security Solutions Director will be designing the strategy & lead the execution of security solutions authentication products with the overall goal of reducing friction' in payments, ensuring fraud rates continue to decrease over time & driving Visa revenue growth.

This person will be responsible for leading product lifecycle management (PLM) of authentication & API products. This includes identifying required development, products performances assessment, optimizations opportunities besides delivery to clients & sunset products.

Principal Responsibilities

Create & maintain Product Roadmap. This includes leading end-to-end product lifecycle management for authentication products in LAC

Work with Merchants Solutions & Acquiring to create a go-to market plan to stimulate 3DS adoption in LAC region.

Be the subject matter expertise of the VAA model in relation to authentication products

Support cross-functional teams requests within sales engagement, operating & support models. Champion transformational communication change interacting via pre-defined channels for specific functions (Playbook-Sales & VCSA-Client Services)

Identify, lead & delivery Visa's Security Solutions optimizations opportunities improving authentication transaction performance by consulting with clients & provide technical expertise to structure an effective optimization. Create & maintain optimization roadmap for authentication products in LAC

Ensure full alignment of Risk, Authentication & Authorization optimization strategy with LAC region & Visa's full range of security tools (e.g. Tokenization, Visa Direct)

Act as single point of contact for communicating product enhancements, model changes, outages, new regulatory requirements & any other specific communications to product functions in markets. Liaising with Global Product & Regional Legal teams for specific communications instructions

Identify & log any product enhancements required by clients. Build & present business case to Global Product

Train clients on authentication products in relation to capabilities, rule types, rule lifecycle process, performance reporting

Develop internal & client facing product materials, in synergy with Global Product & Marketing functions, to enhance product knowledge & optimize authentication performance metrics

Provide support for billing & audit requirements documenting waivers & price reductions request

Identify & lead engagement with FinTech companies within authentication industry

Provide inputs to the Digital Identity proposition for LAC

Proactively identify operational opportunities & implement recommendations to increase service quality & efficiency

Manage revenue growth both from increasing overall transaction volume because of ensuring better Risk, Authentication & Authorization policies on the part of Visa issuers, but also from product-based fee revenue where appropriate

Provide Authentication Product inputs for Security Solutions Team Weekly report, providing updates on clients' project accomplishments & deliverables.

Drive a customer centric focus in our goals, strategy, evaluation of success, process design, & everyday habits.

Cultivate a strong cross-functional support network across Product, Risk, Client Support Services, & Business Development to deliver a remarkable client experience


Basic Qualifications

Bachelor's degree required in a related area

Minimum 10 years' experience in a related field

Previous experience in related field risk management and/or fraud control

Good understanding of card authorization, clearing & settlement, authentication systems & platforms

Experience of working with Agile methodology & dynamic environment

Self- starter, proactively identifying problems, develop hypotheses, draw logical conclusions & executing with limited supervision

Fluent in English & Spanish

Preferred Qualifications

Experience working in Consultancy and/or FinTech

PMI / Prince 2 Certification

CERA/CRM/FRM/PRM Certification

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines & applicable local law.

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