As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable & secure payment network - enabling individuals, businesses, & economies to thrive. Our advanced global processing network, VisaNet, provides secure & reliable payments around the world, & is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, & fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network & scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, & be part of an inclusive & diverse workplace. We are a global team of disruptors, trailblazers, innovators & risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, & doing meaningful work that brings financial literacy & digital commerce to millions of unbanked & underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
The Digital Solutions Product group is on the forefront of Visa's innovation & looking for talented individuals with vision, passion & determination to make our clients business & consumer products more engaging, seamlessly available, easy to use & secure.
The Security Solutions teamat Visa manages the end-to-end products & services lifecycle of authorization & authentications tools for the LAC region.
We are looking for a Directorto support the evolution of its secure digital payments. The focus will be on the product lifecycle management & optimizations of digital payment products to support Visa Risk & Identity partner programs & Visa regions with the development & delivery of optimized security solutions for our clients.
The Security Solutions Director will be designing the strategy & lead the execution of security solutions authentication products with the overall goal of reducing friction' in payments, ensuring fraud rates continue to decrease over time & driving Visa revenue growth.
This person will be responsible for leading product lifecycle management (PLM) of authentication & API products. This includes identifying required development, products performances assessment, optimizations opportunities besides delivery to clients & sunset products.
Create & maintain Product Roadmap. This includes leading end-to-end product lifecycle management for authentication products in LAC
Work with Merchants Solutions & Acquiring to create a go-to market plan to stimulate 3DS adoption in LAC region.
Be the subject matter expertise of the VAA model in relation to authentication products
Support cross-functional teams requests within sales engagement, operating & support models. Champion transformational communication change interacting via pre-defined channels for specific functions (Playbook-Sales & VCSA-Client Services)
Identify, lead & delivery Visa's Security Solutions optimizations opportunities improving authentication transaction performance by consulting with clients & provide technical expertise to structure an effective optimization. Create & maintain optimization roadmap for authentication products in LAC
Ensure full alignment of Risk, Authentication & Authorization optimization strategy with LAC region & Visa's full range of security tools (e.g. Tokenization, Visa Direct)
Act as single point of contact for communicating product enhancements, model changes, outages, new regulatory requirements & any other specific communications to product functions in markets. Liaising with Global Product & Regional Legal teams for specific communications instructions
Identify & log any product enhancements required by clients. Build & present business case to Global Product
Train clients on authentication products in relation to capabilities, rule types, rule lifecycle process, performance reporting
Develop internal & client facing product materials, in synergy with Global Product & Marketing functions, to enhance product knowledge & optimize authentication performance metrics
Provide support for billing & audit requirements documenting waivers & price reductions request
Identify & lead engagement with FinTech companies within authentication industry
Provide inputs to the Digital Identity proposition for LAC
Proactively identify operational opportunities & implement recommendations to increase service quality & efficiency
Manage revenue growth both from increasing overall transaction volume because of ensuring better Risk, Authentication & Authorization policies on the part of Visa issuers, but also from product-based fee revenue where appropriate
Provide Authentication Product inputs for Security Solutions Team Weekly report, providing updates on clients' project accomplishments & deliverables.
Drive a customer centric focus in our goals, strategy, evaluation of success, process design, & everyday habits.
Cultivate a strong cross-functional support network across Product, Risk, Client Support Services, & Business Development to deliver a remarkable client experience
Bachelor's degree required in a related area
Minimum 10 years' experience in a related field
Previous experience in related field risk management and/or fraud control
Good understanding of card authorization, clearing & settlement, authentication systems & platforms
Experience of working with Agile methodology & dynamic environment
Self- starter, proactively identifying problems, develop hypotheses, draw logical conclusions & executing with limited supervision
Fluent in English & Spanish
Experience working in Consultancy and/or FinTech
PMI / Prince 2 Certification