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Away // travel brand & luggage
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Away is a global lifestyle brand with a mission to transform travel through products & content that inspire people to get away more. In support of our mission, we are seeking a Principal Product Manager to join our Digital Product team. 

We believe in being intentional about our approach to modern work. Our hybrid model drives our commitment to fostering an environment that empowers, enables & supports our workforce to do their best work with in-person moments that matter. This role reports to the VP of Digital Product and will require a weekly in-office presence on Tuesdays & Thursdays.

As a company that values diversity, equity, & inclusion, Away seeks individuals of all backgrounds & experiences to apply for this opportunity. Were creating an environment where everyone can thrive. Our customers are global & diverse, so were building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, & bias prevention initiatives, were building the cultural foundation that gives people the emotional & physical space to bring their authentic selves to work.

What youll do:

  • Own, define, & drive cohesive, comprehensive & compelling product vision & strategy for a domain
  • Connect the dots between multiple business goals, user needs, market trends, & new or relevant digital technologies across devices & channels to build forward-thinking solutions that drive customer loyalty and/or operational efficiencies
  • Partner with the VP of Digital Product & the Chief Digital Officer to set & manage expectations of senior leaders & business partners across the organization
  • Work in conjunction with Engineering, UX, & key stakeholders like Creative, E-commerce, Customer Support, Brand, & Merchandising teams to create cohesive & engaging user experiences & the systems that support them
  • Drive product development from conceptualization through design, development, launch, & post-launch
  • Incorporate quantitative & qualitative data into product decision making
  • Define & track metrics to assess success & failure of projects, while ensuring the team & stakeholders are aligned on goals
  • Conduct ongoing competitive analysis of other sites, apps, & products to continually identify ways to improve our user experience
  • Help mentor & demonstrate skills to assist the growth & maturation of the Product Management team.

Who you are:

  • A minimum of 10 years of digital product manager experience

  • 3 years digital product management in consumer facing e-commerce products & platforms

  • A storyteller that can present a compelling narrative. Someone who can communicate effectively to both technical & non-technical stakeholders

  • An advocate for the customer & their experience on our site, leveraging data & research to ensure we are addressing their needs & solving their problems

  • Adept at using analytics tools to measure impact & surface valuable insights

  • Experience in large-scale enterprise-wide projects that include implementing or enhancing internal tools & customer-facing experiences 

  • Nimble & flexible; happy to work with a range of timelines & pivot when things dont go as planned

  • Comfortable making difficult decisions & being accountable for them.

  • Youre good at working with & through ambiguity to solve complex problems

  • Youre a self starter that is resourceful & able to act autonomously, with no fear of getting your hands dirty or to be the first to tackle a challenge

  • Someone who is proud of their past launches & the customer & business impact they had

  • Team player with a "no task is too small" attitude

  • Enjoys working in a fast-paced & ever-changing environment

  • Passionate about transforming travel (but thats a given!)

Compensation Package:

Our salary ranges are based on paying competitively for our size & industry, & are one part of our total rewards program that also includes benefits, bonus, equity & various social & professional investment opportunities at Away. Pay decisions are based on a number of factors, including scope & qualifications for the role, experience level, skillset, & balancing internal equity relative to other Away employees. We expect the majority of the candidates who are offered roles at Away to fall healthily within the range based on these factors.

  • Salary Range: $200,000 - $210,000 annually
  • This role is eligible to participate in Aways Annual Company Performance Bonus Plan, the terms of which are determined on an annual basis at the discretion of the company
  • Equity Grant: commensurate with level determined at the discretion of the company
  • Benefits Overview:
    • Medical, Dental & Vision insurance
    • Life & AD&D insurance
    • 401(k) with a company match
    • Flexible spending, health savings & commuter benefits
    • Paid Time Off (vacation, personal well being, volunteer, paid holidays, floating holidays, bereavement & jury duty)
    • Paid Parental Leave, Short & Long-term disability
    • Product stipends & recognition awards

About Away:

Away is a global lifestyle brand with a mission to transform travel through products & content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on & has since expanded to offer an array of luggage & travel essentials built for the modern traveler. Headquartered in New York City, with teams in London & Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Companys Worlds Most Innovative Companies & has been recognized on TIMEs list of Best Inventions. To learn more, visit

Youll love working at Away because:

  • We travel. We encourage you to take time to recharge outside of the office. Youll have generous PTO to explore new places & access to Away products to ensure your travels are seamless. 
  • Were not just employees. Were people. We deeply value the talent our team brings to the table, & believe that fair & equitable total rewards packages are part of our commitment to everyone who works here. We offer insurance coverage (health, vision, & dental), tax savings plans for retirement, dependent care, commuter benefits, generous & inclusive parental leave, & a stocked kitchen.
  • Well invest in your career. Our companys growing quickly, & well give you the opportunity to do the same. Youll have access to a number of professional development opportunities, as well as access to one-on-one professional coaching services, so we can support you as the company's needs evolve.
  • Were creating an environment where everyone can thrive. Our customers are global & diverse, so were building a team that is, too. Through people-focused initiatives like our Employee Resource Groups, monthly cultural programming, our hybrid approach to ways of working, & our newly designed HQ that centers intentionality & collaboration, we're building the cultural foundation that gives people the emotional & physical space to bring their best selves to work.
  • And so much more! You can bring your dog to work. We organize ways to give back to our local communities.

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture & a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, & sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities & disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at

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