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HelloFresh // meal kit delivery
Aurora, Colorado, United States, USA - Grand Prairie, TX, Newark, NJ, United States, USA - Newnan, GA, Swedesboro, New Jersey, United States, Totowa, New Jersey, United States    Posted: Thursday, December 31, 2020
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At HelloFresh, we want to revolutionize the way we eat by making it more convenient & exciting to cook meals from scratch. We have offices all over the world & we deliver delicious meals to millions of people.

We are the industry leader in meal-kit subscription services & were growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.

The HelloFresh team is diverse, high-performing, & international, & our work environment is an inspiring space where you can thrive as a result.


As the Associate Director, Operational Excellence, you will drive OpEx capability development programs for the company & partner with functional leaders to define & execute improvement initiatives across the entire HelloFresh US operations. This individual will coordinate with local Distribution Center & Central teams to drive improved performance in Quality, Service, & Efficiency. In addition to general knowledge of Operational Excellence techniques, the Director, Operational Excellence should also have subject matter expertise in one or more specific areas of operations.

The Associate Director, Operational Excellence identifies key opportunities & gaps in the core business processes; aligns resources to these priorities; ensures appropriate charters & quality improvement methodologies, tools & techniques are being leveraged to drive improvements; & continues to be an advocate for future operational improvements by partnering with & challenging the business & leadership in system thinking & new ideas.

Essential Functions

 Responsible for development & implementation of HF Operations Strategic projects including Continuous Improvement, Change Management, cost optimization, & Operational Excellence Training.

 Lead large scale & complex improvement projects within operations or across facilities & effectively coordinate these programs with the project teams.

 Assure that practices promoting continuous improvement are adopted by the organization to drive improvements in morale, quality, delivery & cost.

 Project leadership includes: identifying opportunities; defining & financially justifying projects; negotiating resources; launching project teams; using good project management to manage team activities; training & coaching of Lean resources assigned to the team; leading teams to execute projects with problem solving methodology; tracking project status & results; anticipating & removing project barriers; & developing team members.

 Ensure projects are integrated & aligned with other business activities, improvement projects & business strategy & coordinated with the appropriate project/process owners to accomplish the project goals (whenever possible).

 Communicate best practices & key learning's across the organization.

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