Contentsquare is a global SaaS technology startup that empowers brands to build better digital experiences for all. We've been experiencing tremendous growth within the past few years as our team has grown from 300 to 750 employees, & have recently raised a $190M Series D funding in 2020. In addition, we have 7 main offices across the world (Paris, NYC, London, Tel Aviv, Munich, Tokyo, Singapore) with 700+ clients globally including many accounts from the global Fortune 100. We can tell you that this growth is not going to stop here, we still are looking for great talent like you to join our family!
Not to brag but we have been recognized by Gartner as one of the four most innovative ecommerce technologies in the world, & featured in Wired Magazine as one of Europe's hottest startups.
If you love what you see already, we can guarantee you will love us even more once you learn more about us!
Contentsquare is seeking a Customer Success Analytics Intern to join our Customer Success & Global Services organization for 6-8 months (till end of the year), based remotely in the US or based in NYC when we are able to return to our office.
As a Customer Success Analytics Intern at Contentsquare, you will support our Customer Success Managers to ensure the satisfaction of our Fortune 500 clients through impactful engagements which drive business value through optimization of digital experiences. Our goal as Customer Success Managers is to minimize customer churn risk while driving product adoption.
Our Customer Success Managers team is distributed remotely across the US & supports our Enterprise clients across industries such as Automotive, Beauty & Cosmetics, Grocery, Luxury, Telco, Travel, Financial Services, & more!
We communicate using tools like Slack & Zoom, & love working as a team to provide the best service to our customers. In this dynamic internship, you'll gain client-facing experience while assisting the team in engaging with Fortune 500 customers, providing reports on SaaS adoption & analytics metrics, & other consulting deliverables. You'll also build valuable relationships across our US team with various functions ranging from sales, marketing, Analytics & partnerships.
If you have a passion for digital experience analytics, we should chat!
Please Note: Our US team is currently based 100% remote due to the pandemic but we hope to return to the office soon (this only applies to the NY office)!