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Medallia // customer experience management SaaS
Marketing, Full Time    Pleasanton, CA, USA    Posted: Thursday, April 22, 2021
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Medallia's mission is to help companies win through customer experience. The world's best-loved brands trust Medallia's Experience Cloud, which embeds the pulse of the customer in an organization & empowers employees with the real-time customer data, insights, & tools they need to make every experience great. Named a leader in the most recent Forrester Wave & ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, Tel Aviv, & Prague. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title-nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, & former classmates. We have different backgrounds & we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.

At Medallia we hire the whole person, not just a part of them.

The Role

Medallia is seeking a Global DEIB Communications & Brand Lead to help drive engagement with, awareness of & attraction to our employer brand. Audiences include future or prospective Medallians as well as current & past Medallians. This role will partner with leadership & teams across the company to help shape Medallia's global employer brand, showcase our inclusive environment & value on diversity, grow our audience, & influence our voice on key issues. 

This position is flexible with respect to location, & will report into Medallia's Diversity, Equity, Inclusion, & Belonging [DEIB] team. The DEIB team is situated within Medallia's People & Culture organization. 
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