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Peloton is seeking a Process Manager to design & implement processes related to our Warehousing & Distribution operations. You will play a critical role in driving implementation of our next-gen systems & creating the global standard for the processes that drive effective usage of these platforms. Operating as the subject matter expert, you will define the future capabilities roadmap & drive the daily cadences required to reduce cost, eliminate waste & standardize processes. You will play a key role on the New York based Continuous Improvement team - working closely with the warehouse teams, internal & external IT, & other cross-functional stakeholders to ensure the Peloton Supply Chain continues to provide value to our customers.


Own the creation & deployment of Warehousing & Distribution processes

  • Work closely with business users to determine optimal process flows & generate associated business requirements documentation
  • Support the implementation of warehouse management & transportation management systems within Peloton distribution centers
  • Perform hands-on system & software configuration to enable business functionality
  • Participate in on-site implementation to ensure complete delivery of the business requirements
  • Assist in the development of test plans to ensure that all requirements are validated
  • Build training documentation & facilitate user acceptance testing for Warehouse applications & any related scanning & label printing hardware
  • Work with operations management to set up & maintain Operational Master Data including routes & durations, inventory locations, location classes & statuses, zones & other required master data to enable system operation

Provide Sustaining Support for Warehousing & Distribution Platforms

  • Troubleshoot & resolve systems issues & escalate to vendor when applicable
  • Monitor, Troubleshoot, & resolve system issues by deep diving root cause & escalating to IT partners and/or external vendor where applicable
  • Evaluate impact of new deployments on existing processes & perfect the process to roll-out functionality to new warehouse sites
  • Train & mentor teams in the Field & HQ on solutions & best practices in support of process implementation & continuous improvement

Drive On-going Continuous Improvement

  • Monitor & evaluate solution effectiveness through creation & on-going analysis of key performance KPIs related to warehousing & distribution
  • Drive process & productivity improvements into existing operations based on analysis of processes versus system capabilities & anticipated gains. Define return on investment & gain alignment with Ops/IT on associated ROI & resourcing

Be the Warehousing & Distribution SME for Strategic Programs

  • Develop deep expertise with the transportation management system (TMS) & warehouse management system (WMS)
  • Lead and/or play a consultative role related to the Peloton system releases - driving projects implementing new supply chain processes & associated management metrics working alongside internal business partners, IT project managers, Operations teams, & 3PL partners


  • 6+ years experience working in the Warehousing & Distribution space with minimum of 1-2 years driving process improvements and/or system deployments
  • Bachelors in Operations, Supply Chain, or related Business degree; Masters degree a plus
  • Working knowledge & understanding of lean, project management & change management - Six Sigma, PMP or change management certification are a big plus
  • Clear communicator with keen ability to present findings in succinct presentations; experience with executive communications
  • Strong quantitative, analytical & critical thinking skills with demonstrated use of data analysis & metrics to drive decision making & continuous improvement
  • Love to work collaboratively in a group, you have a willingness to dig in & contribute as a part of a cross-functional team
  • Strong understanding of end-to-end supply chain concepts & financial acumen
  • Strong interpersonal skills & ability to influence internal & external customers to get results


Founded in 2012, Peloton is a global interactive fitness platform that brings the energy & benefits of studio-style workouts to the convenience & comfort of home. We use technology & design to bring our Members immersive content through the Peloton Bike, the Peloton Tread, & Peloton Digital, which provide comprehensive, socially-connected fitness offerings anytime, anywhere. We believe in taking risks & challenging the status quo by continuously innovating & improving. Our team is made up of passionate brand ambassadors, & we know that together, we go far.

Headquartered in New York City, with offices, warehouses & retail showrooms in the US, UK & Canada, Peloton is changing the way people get fit. Peloton has been named to many prestigious industry lists, including Fast Company 's Most Innovative Companies, CNBC's Disruptor 50, Crain's New York Business' Tech25 & Fast50, as well as TIME 's Genius Companies. Visit to learn more about joining our team.

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