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Visa // credit cards
Sales, Full Time       Posted: Saturday, December 14, 2019
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Company Description

Fascinated by the future & captivated by technology?

Smart, driven & want to make a difference in the world?

You'll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let's transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable & secure digital payment network that enables individuals, businesses & economies to thrive.

Individuality fuels our brand & our global team - we're proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives & experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it's taking advantage of agile work schedules or our wellness programs, Visa respects & encourages meaningful work/life balance for everyone.In addition, we offer market leading salary & have a fantastic benefits offering.

So, if you're not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

If you think you could support Visa as aSenior Director, Sales Training & Enablement,we want to hear from you - together, let's make Visa a great place to work.

Job Description

The Director, Sales Training & Enablement is a member of Visa University's Market Learning organization reporting to the Senior Director, Sales Training & Enablement. This role is responsible for the effective delivery of Sales/Client facing (product) training, as well as industry & Visa-specific training. This should encompass content design, facilitating engaging live & virtual training programs & conducting 1:1 coaching to drive performance results.

The ideal candidate is passionate about supporting Sales methodology in a multi-faceted function such as consulting, has experience with the sales life cycle, sales technical elements, consultative selling, financial acumen & payments industry. This individual should also have experience with generating revenue & creating new business.


Delivers exceptional learning experiences to participants ensuring a minimum NPS of 70 in region, or globally, as required

Champions excellence in facilitation & knowledge to deliver content in a simple & effective way while fostering a safe environment to have productive discussions promoting & inspiring a culture of learning that encourages continuous performance improvement, innovation, & learner engagement

Collaborates with partners across VU to ensure seamless delivery of programs including ensuring that classes are set up, technology & AV requirements are functioning, capturing attendance & driving attendee completion of feedback.

Uses knowledge of Sales process & methodologies to customize & deliver selling-focused learning solutions aligned with business priorities & initiatives

Contributes to the evolution & application of sales competency models for specific business roles related to selling as well as supporting the development of subject matter experts & VU Faculty

Establishes themselves as a subject matter expert by leveraging experience with selling tools, communities & social media platforms that enable learner engagement & connection pre- or post-training sessions.

Builds a strong knowledge of the business, including internal & external trends, & keeps up to date with Visa's business, payments industry & regional nuances.


10+ years' experience in sales with increasing responsibility including managing a P&L, working closely with clients & driving revenue targets, role modeling sales excellence in a technology company, & working with sales organization(s) to deliver educational training solutions to improve sales competencies

Passionate about sales & prior sales experience in a worldwide sales organization (e.g. in a technology company)

Passionate about training delivery / experience of delivering training & / or presenting & facilitating content to large groups.

Deep knowledge of the payments business, preferably Visa's products & services & regulatory landscape.

Knowledge of selling tools (e.g. CRM, Seismic, Mindtickle, Portals), process (e.g. account planning) & skills (e.g. solution/consultative selling, storytelling/communication, white boarding, customer development, opportunity development, selling fundamentals)

Strong, polished executive presence & business acumen a must.

Experience working with strategic partners & industry and/or regulator subject matter preferred.

Passion for teaching & facilitation & providing the best learning experiences for learners.

Experience delivering formal or informal learning programs using single channel or blended approaches, including virtual & classroom-based instructor-led training (ILT), peer-to-peer learning, on-the-job learning & eLearning

Proven ability to increase learner engagement in course facilitation, social media & communities.

Ability to comprehend & translate complex technical concepts into terms that are easy to understand for non-industry audiences in an influential & persuasive manner.

Strong communication (written & verbal) & consulting skills.

Strong stakeholder management, relationship management & influencing skills at all levels in an organization.

Comfortable with ambiguity & rapidly changing content & strategies.

Experience quantifying ROI for key initiatives

Based in Madrid & requires willingness & ability to travel up to 50% as needed to deliver training.

Fluent English required; additional languages to be added based on regional requirement

Additional Information

Think you have what it takes?

If you are interested in a career that will challenge & inspire you - we'd love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it's the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture & background, fight for important initiatives like Equal Pay & actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds & perspectives of our worldwide teams, Visa is a better place to work & a better business partner to our clients.

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