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ACV Auctions // online auto auctions
 
Sales, Full Time    Springville, NY    Posted: Saturday, June 12, 2021
 
   
 
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JOB DETAILS
 

ACV Auctions is the leading dealer-to-dealer, online automotive marketplace in the nation. We bring transparency to every transaction from start to finish, ensuring peace of mind & value for our customers. We do this with a combination of the industrys best technology & the worlds best people. As a result of our teams tireless effort & dedication, were growing at a staggering rate. ACV is attracting new people from widely different backgrounds & geographies who are invested in the genuine belief that we are creating something special.

Who we are looking for:

This is an exciting opportunity for someone who has experience working within a team based environment & delivering service & solutions to our customers. This individual will work closely with dealerships in targeted markets to share ACV Auctions unique business solutions.  The Account Manager will be asked to grow a current base of customers within a growing & emerging territory. We're looking for teammates that are super-dependable & pleasant to be around.

We are currently looking for 6 Account Managers for the below schedules...

9:30am - 6:00pm EST x4 (Mid-South, Ohio Valley, Carolina's & Mid-Atlantic)

12:00pm-8:30pm EST (Heartland)

1:00pm - 9:30pm EST (Northwest) 

 It is anticipated that this position will initially be remote until a future return to office plan is executed.

What you will do:

  • Create & grow a customer portfolio in ACVs emerging, growth territories.
  • Stay in close contact with current customers via phone, text & email.
  • Maintain & grow volume/revenue of the entire portfolio.
  • Work closely with the Field Sales team & interdepartmentally (Operations, Marketing, etc.).
  • Meet or exceed SLAs to issue resolution.
  • Execute upon all sales campaigns.
  • Add-on current ACV offerings.
  • Present weekly portfolio reviews.
  • Maintain an acceptable NPS score.
  • Report on & analyze customer data frequently.
  • Speak with business owners & decision makers.
  • Provide pre & post-sales support to customers to ensure consistent repeat business.
  • Meet or exceed all sales quotas in assigned territory.
  • Document activities, strategies & efforts within Salesforce.
  • Adhere to KPIs.

What you will need

  • A reliable self-starter attitude who is capable of thriving in an entrepreneurial environment.
  • Customer first philosophy.
  • Resilience, problem solver, action oriented & a driver for results.
  • Account Management background.
  • 2-year telesales experience in a B to B environment & auto experience preferred.
  • Fluent Spanish a real plus.
  • Team Player & adaptable.
  • Excellent communication & organizational skills.

What we will offer:

  • Competitive salary & benefits
  • Upbeat innovative culture
  • Professional training opportunities
  • Flexible schedules

 ACV Auctions is an equal opportunity employer (EOE) & all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

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