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Braze // lifecycle engagement platform for brands
 
New York    Posted: Thursday, February 11, 2021
 
   
 
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JOB DETAILS
 

WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, & web. Customers, including Seamless, HBO, Disney, Urban Outfitters, & Venmo, use the Braze platform to facilitate real-time experiences between brands & consumers in a more authentic & human way. And we do it at scale each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 & the Forbes Cloud 100. The company has also been selected as one of Magazines Best Places to Work (2019 & 2020), & Crain's Best Places to Work in NYC (2019 & 2020).

WHAT WE'RE LOOKING FOR

Braze is looking to hire a Manager on our Solutions Consulting team. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, & best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze & our customers. The Manager, Solutions Consulting role is a player-coach which includes managing & hiring Solutions Consultants across Brazes diverse industry verticals, customer types, & (potentially) geographic markets.

This role is an opportunity to expand on your people management & leadership skills, while partnering with Brazes sales, marketing, security, & product teams. The role will draw upon your people-management skills & experience in Pre-sales Engineering, Technical Account Management, or Customer Success, along with a high level of curiosity about all things tech. You will serve as a mentor to Solutions Consultants on your team.

The role requires some travel, at most 50% at peak times, & is based in our Singapore office.

WHAT YOU CAN EXPECT

  • Collaboration! Complete support of your teammates across all departments & a real get it done attitude for our customers.
  • Intellectual Curiosity Stimulated. Opportunities to be challenged beyond your existing capabilities with the full support of your teammates & our leadership team.

WHO YOU ARE

  • People say youre a great communicator! You have exemplary written & verbal communication skills coupled with unparalleled follow up skills. You leave people with the impression that you are really listening to them & understand their problem.
  • Youre known for being a team player. We just cant emphasize this enough.
  • High level of intellectual curiosity. You see opportunity & growth in learning more about what you do & how it impacts others.
  • You have experience selling into accounts with a sophisticated Pre-sales Consulting or Sales Engineering team.
  • You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (even just HTML).

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Flexible time off policy to balance your work & life, including paid parental leave
  • Free daily lunch in the office, including snacks & beverages
  • Competitive medical, dental, & vision coverage for you & your dependents
  • Collaborative, transparent, & fun loving office culture

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information & how you can exercise your rights.

 
 
 
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