Upgrade is a fintech unicorn founded in 2017. In the last four years, over 15 million people have applied for an Upgrade card or loan, & we have delivered over $7 billion in affordable & responsible credit. Our innovative Upgrade Card combines the flexibility of a credit card with the low cost of an installment loan. Our latest offering, Rewards Checking, gives customers access to no-fee checking accounts with 2% cash back rewards on common everyday spending. Learn more about the team.
Upgrade has been named a Best Place to Work in the Bay Area by the San Francisco Business Times & Silicon Valley Business Journal 3 years in a row, & received Best Company for Women & Best Company for Diversity awards from Comparably.
We are looking for new team members who get excited about designing & implementing new & better products & join a team of 600 talented & passionate professionals. Come join us if you like to tackle big problems & make a meaningful difference in people's lives.
The Instructional Designer is responsible for building & deploying a consistent & reputable learning & development experience for team members within the Upgrade Phoenix Service Center. The role will work within the People Operations team & must closely partner across the organization to deliver end-to-end planning, guidance, & coordination of training programs with business partners, leadership & subject matter experts. As the first hire for the Learning & Development organization, this role is fast paced & will give you the challenge that you're craving in your L&D career!