Acquia empowers the worlds most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, & IT operations teams at thousands of global organizations to rapidly compose & deploy digital products & services that engage customers, enhance conversions, & help businesses stand out.

Headquartered in the U.S., Acquia has been named a top software company by The Software Report, rated a leader by the analyst community, & named a top place to work by the Boston Globe & the Boston Business Journal. We are Acquia. We are building for the future & we want you to be a part of it!

Acquia is seeking a Principal Drupal Community Coordinator to help herd a vibrant community of 100,000+ cats who are building a powerful, flexible open source framework that powers 2% of the Internet, & can be used to create everything from websites to mobile applications to running cruise ships.

About the team you will be on

Like Drupal itself, this role is very versatile, & involves a little bit of everything. The ideal candidate will be someone who learns fast & thinks well on their feet. But please don't worry about knowing everything from the get-go; you'll be working with Acquia's amazing Drupal Acceleration Team, who will be there to help you succeed every step of the way!

As the Principal Community Manager, you will

• Form relationships with key project stakeholders, find out what motivates them, as well as what frustrates them, & do everything in your power to help them be awesome!
• Bring & execute helpful ideas on growing the Drupal community, increasing community sustainability, improving diversity & inclusion, & bettering community processes to reduce toil & increase general contributor happiness, using a data-driven approach for measuring success.
• Work with the Drupal strategic initiative coordinators to help support their progress, promote their efforts, & ferociously remove blockers when stuck.
• Additionally, relay feedback from initiative coordinators & other community members that you hear "on the ground" in your various conversations to Drupal product leadership to influence the Drupal product roadmap.
• Organize virtual & (once safe to do so again) in-person contribution events sprints to achieve key product milestones & create opportunities for the community to collaborate with one another & push the Drupal project forward.
• Communicate about your efforts both internally & externally in a way that communicates the importance of the work & also lifts others up.

Requirements: 

• Servant leadership with a keen focus on bringing out the best in open source contributors.
• Strong sense of empathy & keen desire to listen intently & parse feedback from community members, even if its delivery is unpolished.
• Experience working across multiple time zones with a global community that has a wide variety of cultures, backgrounds, & experience levels.
• Excellent written & verbal communication skills, including judicious use of humour. :-)
• Prior experience with open source communities & the sensitivities therein, e.g. the fact that most key Drupal contributors do NOT work for Acquia & are NOT paid full time to contribute.
• Ability to shift focus quickly as facts change "on the ground."
• Enthusiasm for mentoring & assisting others.

Nice to haves... 

• Prior experience in Drupal
• Prior experience in product management
• Prior experience in developer relations
• Prior experience with open source project governance

We are committed to continually strengthening our people-first culture within our Acquia family. Acquia is an equal opportunity employer committed to fostering a diverse & inclusive environment for all. Our highly motivated team features individuals from a multitude of backgrounds who offer their unique perspectives, starting with their first project as a new hire to their 100th as a manager & beyond. For every step in between, we help Acquians grow by promoting a culture of continuous learning through mentorship, knowledge-sharing, feedback, & more.

Thank you for considering Acquia for your next career move, & we look forward to receiving your application. Theres no such thing as the perfect candidate. So, were not looking for someone who matches all of our criteria; were looking for someone with the potential to grow outward & upward. Regardless of how much of the criteria you meet, you should apply!