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Company Description

Fascinated by the future & captivated by technology?

Smart, driven & want to make a difference in the world?

You'll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let's transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable & secure digital payment network that enables individuals, businesses & economies to thrive.

Individuality fuels our brand & our global team - we're proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives & experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it's taking advantage of agile work schedules or our wellness programs, Visa respects & encourages meaningful work/life balance for everyone. In addition, we offer market leading salary & have a fantastic benefits offering.

So, if you're not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.

About the Data Science Lab

Visa holds the richest store of consumer transaction data on the planet andwe areexploring increasingly innovative & sophisticated uses of this to benefit customers, the businesses which serve them & society more broadly. Our development & use of AI is also expanding rapidly, & it is clear this technology will power the future of the payments industry. With the power of Visa data comes a responsibility to use the data we hold in stewardship responsibly & ethically. We are actively engaged in the global debate around controversial & fascinating issuesraised by AI (such asprivacy, fairness, transparency, security & accountability), working with governments, civil society,academia & the third sector.

We believe Visa has a unique & potentially transformative role to play in the development of data science in financial services, but only within an ethical framework & appropriately developed regulatory landscape which ensures the correct balance of outcomes for customers, business & society.

Job Description

Direct Report to Jessica Lennard, Director of External Affairs, Visa Data Science Lab

The External Affairs Manager is a key full-time role focused on policy, regulatory, government affairs, stakeholder management & thought leadership within Visa's Data Science Lab (the DSL').

The role entails contributing to the development & delivery of the DSL's external affairs strategy, as well as leadership responsibility forsome projects.Day-to-day work spanspolicy, regulation & political advocacy; internal & external communications; development of Visa's global data ethics framework & helping to build a platform for Visa as a global leader in data science & AI.

Candidates are expected to demonstrate a high level of understanding & expertise around the regulatory & policymaking process, & around the issues facing the broader technology & digital services sectors.In particular, youwill be expected to show pro-active & responsible leadership around political & regulatory strategy & engagement. Creativity & passion for thought leadership & social impact projects is essential. Equally important is thedrive to turn good ideas into action.

The successful candidate will have a pro-active, enthusiastic approach to problem solving andwill thrive in a fast-moving environment, tackling complex issues.They will have outstanding analytical capabilities, as well as proven advocacy skills.Exceptional organizational & project management abilities are key. Excellent written & spoken communication abilities are required.

The position demands the ability to operate across the regional & global corporate environment, which meansstrong inter-personal & organizational skillsare essential.

The role will involve:

  • Managing & leading on impactful stakeholder relations & engagement programmes with politicians, regulators, the third sector & academic organisations.

  • Leading on the implementation of the external affairs strategy, including: contribution to research & analysis, policy development, communications narrative, events management, thought leadershipand internal training.

  • Having lead responsibility for monitoring the data landscape for regulatory & reputational threats & opportunities to Visa's business, & communicating this intelligence to locally-based business leaders, functional colleagues & global management.
  • Engaging in policy development & stakeholder relations activities with Visa's clients, industry associations, business trade associations, lobbying groups & civil society organizations in the UK. This will include formally representing Visa at some external events.
  • Supporting senior DSL executives at external engagements, including preparation of materials, organizational & logistical support.

  • Must-haves: Ability to act independently & flexibly within a high-energy, high ambition environment. Confidence, & a pro-active, positive attitude are a must.
  • Advanced & demonstrable experience inrelevant corporate position; in-house team/ government agency/ prominent consultancy.
  • Strong university degree (Data science or data ethics component not essential).
  • Expertise in data & AI is helpful, however computing skills are not required. Experience of financial services and/or fintech is also useful.

Additional Information

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it's the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture & background, fight for important initiatives like Equal Pay & actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds & perspectives of our worldwide teams, Visa is a better place to work & a better business partner to our clients.

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