At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the worlds largest networks that powers more than 10 trillion requests per month. Cloudflare protects & accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance & a decrease in spam & other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer, named to Entrepreneur Magazines Top Company Cultures list, & ranked among the World's 10 Most Innovative Enterprise Companies by Fast Company.
We realize people do not fit into neat boxes. We are looking for curious & empathetic individuals who are committed to developing themselves & learning new skills, & we are ready to help you do that. We cannot complete our mission without building a diverse & inclusive team. We hire the best people based on an evaluation of their potential & support them throughout their time at Cloudflare. Come join us!
What You Would Do Here
Cloudflare is growing our People & Places team. Our focus is getting the best people to work at Cloudflare & then allowing them to do their best work. As we continue to build out our People team in Singapore, we are looking for a customer-focused team member who is naturally curious about what we do & driven to help our people thrive. In this role, you will report to the Recruiting Lead & People Business Partner for APAC & support all offices in the region. Partnering closely with cross-functional teams, you will manage employee lifecycle processes & support the rollout of local People programs. You will maintain employee data within our core systems with a strong attention to detail & ensure data integrity. As a core team member to a rapidly growing office & region, you will have the opportunity to wear many hats & work with all levels of management.
Objectives for this role will include designing new solutions & processes to support high growth/high touch in-person & remote people services. Projects include driving a variety of challenging initiatives including improvement upon current processes, establishing new People processes for new locations, optimizing the employee experience, & driving efficiencies through automation. You love a challenge & operate with a learning mindset, embracing change & new opportunities. Youre able to prioritize your time effectively with minimal supervision.
What you'll do
- Own & manage employee lifecycle processes for the APAC region
- Maintain people data within core People systems
- Partner closely with cross-functional teams to ensure new hires are onboarded effectively & have a high quality experience
- Point of contact for new hire travel & immigration needs
- Provide tier 1 employee support for People questions
- Support rollout of local People programs & new automation efforts
- Proactively identify opportunities for process improvement
- Subject matter expert for employment practices across the region, establish new processes for new offices & countries & optimize processes for existing locations.
Who You Are
Motivated by operational excellence, building efficient processes & helping people do their best work, you have served on a People/HR team with 3+ years of experience. You have an entrepreneurial spirit & are always looking for ways to innovate. You are familiar with employment practices for countries in the APAC region & are able to operationalize business needs. You have a demonstrated history of building relationships & credibility across all levels of an organization. You operate independently & present solutions instead of problems. You are generous with your time with all of our people & earn & maintain the trust that people place with you. Your priority in this role will be to support a world class People team for the APAC region & make it easy for local employees to do their best work.
You are system savvy with the ability to support & drive automation efforts while maintaining quality data within core systems. You proactively identify opportunities to improve processes & action quickly, able to juggle multiple competing priorities while meeting deadlines.
You are a skillful communicator, verbally in small & large groups, as well as written through emails or on wikis. You love working with people & are equally skilled working with spreadsheets & large data sets.
What Makes Cloudflare Special?
Were not just a highly ambitious, large-scale technology company. Were a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free & open Internet.
Project Galileo: We equip politically & artistically important organizations & journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost.
Project Athenian: We created Athenian Project to ensure that state & local governments have the highest level of protection & reliability for free, so that their constituents have access to election information & voter registration.
Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.
Sound like something youd like to be a part of? Wed love to hear from you!
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people & place great value in both diversity & inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at email@example.com or via mail at 101 Townsend St. San Francisco, CA 94107.