Senior Account Manager, Gilt City (Brand Operations Team)

The Senior Account Manager will lead partnerships with various internal teams & external vendors to drive the sales process for the Gilt City team & manage relationships. 

Responsibilities:

• Manage Gilt City Account Management team consisting of one Account Manager + Contract associates as needed
• Drive innovation & process efficiencies across the City organization
• Lead collaboration with cross-functional teams including Customer Service, Creative, Tech, Boutique Production, Finance, Marketing, Editorial 
• Act as key partner in vendor relationships & for all internal contacts both pre & post-sale 
• Maintain vendor relationships & meet vendor marketing needs on an ongoing basis
• Create purchase orders & invoices for vendor offers
• Manage the creative assets between the vendor & the Gilt City department
• Support management & oversight of day-to-day creative & copy workflow & prioritization for Gilt City business
• Maintain nimbleness & flexibility while keeping self & partners organized while prioritizing a wide scope of accounts. Troubleshoot challenges, identify solutions & direct next steps to keep work & projects moving.
• Build & formalize training plan & spearhead onboarding process for any new team members. Support training & onboarding process for cross-functional partners.  
• Work to ensure positive, can-do approach to incoming projects with internal & external stakeholders & business partners.

About You:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness & innovation. Were committed to fostering an inclusive environment where every Associate is empowered to learn, grow & bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you & sparks delight! We can't wait to learn more about you.

• A Bachelors Degree
• 6+ years experience in an e-commerce, project management, and/or sales/client relations environment
• Proficiencies in MS Office Suite, including Word & Excel, Google Docs
• Salesforce knowledge preferred
• Strong self-motivation & self-advocacy 
• Excellent collaboration, communication & interpersonal skills & ability to manage confrontation & provide options for your business partners
• Strong attention to detail
• Strong understanding of merchandising financials, retail math & the ability to manage profitability
• Ability to analyze reports, draw conclusions & make recommendations
• Ability to remain flexible & willing to change strategies, as business needs dictate
• Ability to liaise effectively & create an exciting work environment
• Ability to prioritize & manage multiple accounts with tight deadlines & comfortable with ambiguity.

ABOUT THE GILT CITY TEAM:

Gilt City, the local lifestyle site from Rue La La Gilt Groupe, offers fine dining experiences, luxury spa treatments, & exclusive events among many others, that encourage members to love their city more. Headquartered in the heart of Midtown, Gilt City serves members nationwide & has local offices in Miami, Los Angeles, San Francisco, Boston, Chicago, & Washington D.C. Our energetic team consists of motivated lifestyle experts who are passionate about providing unique experiences for Gilt City members all over the country.

Gilt City offers its members access to exciting experiences at insider pricesfrom dinner at top local restaurants to fun fitness classes, luxury spa treatments, exclusive events, online retail offers, & more.

Important COVID-19 Guidance (for candidates applying to roles in our MA, NY & CA offices): Per Rue Gilt Groupes policy, all associates who will work at our MA, NY or CA offices must be fully-vaccinated & proof of vaccination will be required.

ABOUT US:

Rue Gilt Groupe is a leading off-price e-commerce portfolio company, connecting the next-generation shopper to world-class brands. Weve defined the online treasure hunt through our daily sale events allowing a large, loyal member base to discover over 5,000 premium & luxury brands at prices up to 70% off full-price retail.

Rue Gilt Groupe operates three complementary sites Rue La La, Gilt, & Shop Premium Outlets.

Our vision at RGG is to spark delight through daily discovery we make shopping an occasion to celebrate. At the forefront of fashion & technology, were also in the business of sparking delight for our Associates. We inspire each other, our Members, & ourselves to push past the expected every day. Our culture is rooted in our values & together we work to demonstrate being Kind, Passionate, Collaborative, Innovative, Tenacious & Empowered