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Peloton // connected indoor fitness cycles
Sales, Full Time    New York City    Posted: Thursday, July 07, 2022
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The Accounts Receivable Specialist is responsible for responding to customer inquiries via Zendesk related to commercial subscriptions; renewing annual subscriptions; following up on past due invoices; & assisting with posting transactions to NetSuite, following established policies, practices, & procedures for Peloton Commercial. 

The Accounts Receivable Specialist must have strong attention to detail & excellent customer service skills, as there is heavy interaction with commercial customers. This position requires the ability to research & resolve customer issues & respond appropriately. The Accounts Receivable Specialist reports to the Commercial Credit Manager & interacts with other members of the credit department, commercial support, accounting, sales, & other departments as needed.


  • Respond daily to customer inquiries via Zendesk
  • Research & resolve customer issues related to commercial subscriptions
  • Renew commercial subscriptions
  • Update customer accounts in CMS as needed
  • Follow up on past due invoices
  • Assist with posting transactions in NetSuite


  • Associates degree in nance or accounting or equivalent education & experience
  • 1 - 3 years experience in accounts receivable or other finance role
  • Experience responding directly to customer inquiries
  • Excellent communication skills, both verbal & written
  • Ability to multitask & manage time eectively
  • Excellent attention to detail
  • Intermediate Excel skills
  • Adobe Acrobat Pro skills a plus
  • ERP experience desired, SAP or NetSuite experience a plus
  • Zendesk experience a plus



Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, & Australia. Peloton makes fitness entertaining, approachable, effective, & convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, & media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness & wellness content, & best-in-class fitness experts & Instructors.

At Peloton, we motivate the world to live better. Together We Go Far means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, & so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer & committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email:

Peloton has a COVID-19 vaccination policy to safeguard the health & well-being of our employees & customers globally. All employees based in the U.S. & Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.
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