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BlaBlaCar is the world's leading long-distance carpooling platform - a global, trusted community of 70 million drivers & passengers in 22 countries.

The platform connects people looking to travel long distances with drivers heading the same way, so they can travel together & share the cost.

With the recent integration of a coach network & a commuter carpooling service, BlaBlaCar aims to become the go-to for shared road mobility.

Affordable, convenient & user-friendly, wherever there's a road, there's a BlaBlaCar.

Job Description

Why join us?

BlaBlaCar is launching a new business line (BlaBlaBus) that is set to fuel tremendous growth for the company. You have the opportunity to join our team in the early days & help to build the next European coach network from scratch.

As Bus stops & Quality Intern, you'll be responsible for various operational tasks. From setting up & improving processes to overseeing the daily operations & building up a partner network of bus companies.

This role requires a high reactivity, strong communication, organizational & negotiation skills.

We are looking for someone who has the grit & motivation to join the entrepreneurial adventure.

What you will directly contribute to

  • Operational & daily management of bus stations

  • Negotiate conditions with bus stations & ensure regular monitoring

  • Follow the implementation of the relevant ticketing & operational systems, processes & procedures to support smooth day-to-day operations at all bus stops

  • Obtain the necessary authorizations for the establishment of a stop point

  • Implementation of the customer experience in the stops (signage, boarding process)

  • Manage relationships with providers, institutions, local authorities, terminal manager

  • Implement & evolve the Safety & Quality system by proposing action plans following audits, controls, & customer surveys

  • Conduct quality checks on the road

  • Ensure technical support for operations, including the development of training & professional skills

  • Provide operational support to the Bus Operations team(partners management, bus quality, ...)


What you will need to be successful

  • End of study internship
  • Entrepreneurial acumen
  • Italian mother tongue, good level of English
  • Strong communication & organizational skills
  • Operational agility & solution-driven mindset
  • High energy, humble & motivated by innovation & constant chance
  • Enjoy working as a team-player & learning from others
Additional Information

A few practical details about the role:

  • Start: As soon as you are ready!

  • Location: Milan

  • Contract:Internship 4-6 months

What we offer all of our employees:

  • A start-up spirit that fosters agility, teamwork & impact

  • An inspiring working environment including state-of-the-art office spaces

  • Free carpooling to live our value Be The Member

  • Annual BlaBlaBreak which takes us all for an unforgettable weekend

  • Possibility to do a BlaBlaSwap once a year & go work from another BlaBlaOffice abroad

  • Bi-Weekly BlaBlaTalks when we learn from each other

  • Weekly Tech Demos

What is next?

If you are ready to join our exciting journey, please apply below: upload your resume in English (PDF format) & answer our questions in English.

Kindly note that only complete applications will be reviewed by our hiring team & that all your information will be kept confidential.

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