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Ritual // social food ordering app
Sales, Full Time    Toronto    Posted: Wednesday, June 26, 2019
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What is Ritual?

  • Ritual is a technology company that makes a smartphone app which provides instant access to a complete assortment of everyday coffee & food items from local spots - at the push of a button.
  • On another level, Ritual is about applying mobile technology, CRM, & world-class operations teams to redefine the way millions of people interact with local businesses everyday.

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Account Manager @ Ritual

At Ritual, amazing service is at our core. We're obsessive about wowing our merchant partners & customers via the support we provide them. In this role, you'll be a major contributor to our sales & operations teams by being the voice of Ritual to our partners, & encouraging them to become more deeply engaged with our marketing programs.

The successful candidate will be a well-rounded, genuine person who has the passion to hustle like nobodys business & deliver exceptional results.


  • Work with City Teams to identify high value opportunities for marketing programs within the Ritual network
  • Developing deeper relationships with existing merchant partners to close additional marketing programs
  • Nurture inbound restaurant leads to bring them onto the Ritual network
  • Work with the the Ritual operations team to handle minor account responsibilities such as menu updates
  • Be accountable for meeting weekly & monthly KPIs


  • Entrepreneurial: You know what needs to get done, & you know how to break it down & deliver. From start to finish, you pride yourself on seeing it through & executing with excellence
  • Motivated: You are hungry to get things done efficiently
  • Self-driven: You have superior organizational skills; integrity & great follow through on tasks, even when multi-tasking. You dont get overwhelmed easily.
  • Naturally curious: You're innovative, extremely creative & constantly looking for ways to improve upon things.
  • Fun: You are a charismatic people person who can talk to anyone; youre flexible, fearless, & excited to help build something awesome & share it with the world.
  • High achiever: Drive, ownership & execution are core to our sales execution. You should be able to point to multiple examples from the past which clearly demonstrate how you overcame obstacles to deliver against sales targets.
  • Authentic & genuine: Can we throw you in any conversation & youd thrive? We work with a range of cafes, restaurants & QSRs. You should be able to kick around any conversation & make others feel comfortable.


  • 1-3 years of relevant experience
  • University or College degree preferred
  • Excellent communication skills
  • Youre a hustler: Take ownership of Rituals growth & do whatever it takes to get the job done


  • Competitive salaries we strive to pay top market compensation
  • Every Ritual employee owns equity & becomes a shareholder
  • Health coverage & life insurance plans to fit your needs
  • Flexible vacation policy work hard & take time when you need it
  • We eat our own dog food Ritual credits provided daily to use towards coffee & lunch
  • Work with truly elite peers in a super-fun office
  • Be at the heart of the growth startup community
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