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Critical Mass // digital experience design agency
Chicago, IL    Posted: Wednesday, January 20, 2021
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As a Creative Director, you couple a strong creative voice with strategic thinking to lead major marketing initiatives. Balancing creative thinking with interpersonal skills, you develop solid client relations by clearly communicating & justifying concepts. Visual design is your bread & butterbut youve also got strong working knowledge of experience design, brand development, interactive commerce, & creative processes, which are essential in your role.Youre looking to hone your management skills directing the collaborative efforts of a large creative team.

And the environment you build for your team fosters professional growth & inspires others to exceed expectations. Most importantly, you embody & embrace our valuesto be honest, inspired, drive, passionate & realin everything you do.

You will:

  • Drive the strategies that address customer needs & business goals across digital channels.
  • Contribute creative solutions & innovations that strengthen both the agency brand & market leadership position.
  • Develop & deliver innovative proposals to capture both account growth & new business opportunities.
  • Promote continuous improvement & accountability by driving Creative discipline & operational excellence & lending industry vertical expertise.
  • Perform strategic account planning with senior management in vertical marketing groups.
  • Conceive & create experience design solutions that fulfill strategic business objectives.
  • Effectively communicate creative ideas & strategies to all project stakeholders.
  • Lead & partner with multidisciplinary teams, including all creative disciplines, technology, planning, account & program managers, partners, clients & more.
  • Provide regular team leadership & constructive feedback on all accounts.
  • Develop, monitor, & modify the business unit creative department staffing strategies & plans, including team composition, performance, skills, training, & mentoring.
  • Develop, implement, & monitor quality standards across all creative artifacts & deliverables.
  • Continuously improve Creative methods, problem solving models, & best practices.
  • Proactively manage the success of production scope, schedules, & budgets.
  • Engage & inform practice leads from media, technology, marketing science, usability, & quality assurance to maximize results & ensure satisfaction.
  • Support & lead Human Resource initiatives with a focus on performance management.
  • Understand, embrace, & communicate corporate mission & values.

You have:

  • 4+ years design, marketing, or communications interactive work & art direction experience.
  • Strong design portfolio.
  • Passion for design & eagerness to collaborate with other creative people.
  • Solid understanding & appreciation for the distinction between creative expression & commercial reality.
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