You are unique. So are we.

Care/of (takecareof.com) is a fast-growing, venture-backed wellness startup. We offer personalized daily vitamin & supplement packs, recommended for people based on their diet & health goals. Delivered with touch of joy. Care/of launched in 2016 & is based in New York City. (And were excited to meet you.)

What you'll do:

The Operations IT Specialist is a staff position within the Operations support group accountable for ensuring continuity of computer & machine system services for our Fulfillment Center by providing the technical expertise, assistance & project coordination necessary to install, modify/repair hardware & resolve technical problems.

• Assure continuity of the Fulfillment Center technology for all system users.
• Research software products & applicability to organizational development.
• Installs, replaces & maintains selected software & hardware products; create SOPs for responding to hardware & software issues.
• Repair hardware as necessary & work closely with service vendors to ensure continuity of service.
• Be "on-call" for all periods as assigned by manager.
• Provide technical assistance & advice to users as needed.
• Recommend changes in software & hardware to improve computer capabilities.
• Assist in implementing practices that will more effectively utilize MIS resources.
• Partner with software engineers & operations team to continuously improve our fulfillment technology.
• Train & develop fulfillment team on use of all fulfillment technology.

Who you are:

• You have 1 year of experience in a fulfillment environment or related production experience
• You have experience writing software, specifically JavaScript, Node.js
• You have experience programming IoT devices, specifically the Raspberry Pi
• You have experience in a technology-focused support role
• You are willing & able to work 10-12 hour shifts outside of normal business hours.
• You are able to read & take direction
• You have attention to detail & have excellent verbal & written communication skills
• You are agile & possess good hand-eye coordination
• You are receptive to feedback
• You have the ability to use basic technology including scanners & touch screens
• You are adaptable
• You have the ability to follow standard work instructions

Extra carrots:

• Experience with Lean / 5S
• Experience at a high-growth startup
• Creative problem-solving skills.