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Smartling // automated, cloud-based translation management platform
Product, Full Time    New York City HQ    Posted: Wednesday, April 08, 2020
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Smartling is seeking a seasoned Product Manager to help us define & build our Translation Management System & associated services. Smartling brings Translation & Localization creation & management to the cloud with easy to use Dashboard & Administrative interfaces. As a Product Manager, the majority of your time would be managing the product development. You will be the bridge between our clients, the product team & an outstanding engineering team in an agile, continuous deployment environment.

Tasks at Hand

  • Write requirements, answer questions, coordinate at all levels with stakeholders.
  • Give direction to Design & provide wireframes & mockups as needed.
  • Lead & monitor development & provide project management as needed.
  • Ensure quality & usability by performing acceptance testing.
  • Lead development & launch of features, & measure & monitor for success post-launch.
  • Communicate & champion the Smartling Vision to development, marketing & sales.
  • Communicate product capabilities & product roadmap to marketing & sales.
  • Participate in the pre-sales process to hear feedback directly from the marketplace.
  • Answer questions from Customer Support & Client Service Managers, & directly from clients, to support implementations, launches, & day-to-day operations.

Must Have

  • Technical knowledge: Understanding how web apps & sites are built, both front-end & back-end.
  • Ability to write simple scripts.
  • Working knowledge of MySQL; comfortable executing SQL queries.
  • Must be extremely passionate about the user experience.
  • 4+ years of product management/ or engineering experience.
  • Strong ability to envision, describe, & advocate for simple solutions to satisfy users complex needs.
  • Excellent presentation & communication skills.
  • Demonstrated track record of successful product & project management execution & leading cross-functional teams to deliver high quality products.
  • Ability to prioritize among competing opportunities, balancing user needs with business & product priorities, & the ability to clearly articulate the rationale behind product decisions.

Nice to Have

  • BS in Computer Science or other similar engineering degree.
  • Understand the Translation & Localization market & the needs of companies who are globalizing & internationalizing their products & services.
  • Knowledge of tools & processes used by translation agencies & professional translators, including but not limited to CAT tools, Translation Memory management tools, Terminology tools, Project Management tools.

You Are

  • Curious. Enjoys learning new technologies & data analysis techniques.
  • A Leader. Proactive, compelling, with excellent business & technical judgment.
  • Customer Focused. Passionate about client success at all times.
  • Process Oriented. Well-organized, demonstrating attention to detail.
  • Team player. Ability to work effectively & cross-functionally with all levels of management, both internally & externally.
  • An Entrepreneur. Strong problem-solving & analytical skills, combined with top-notch business & technical skills.

What matters to Smartling?

  • To help our clients grow their businesses & to help you grow as an individual, both professionally & personally.
  • Competitive salary & employee stock option plan.
  • An opportunity to learn & advance your career.
  • An energetic, value-driven, & fun culture & team spirit.
  • Flexible PTO.
  • Company paid medical/dental/vision/life insurance.
  • Commuter benefits.
  • Amazing office located in the middle of Manhattan- just blocks from Penn Station & Grand Central.
  • Team outings (Baseball games, bowling, happy hours, etc.).

Smartling is an equal opportunity employer. No third party recruiters.

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