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Looker is pioneering the next generation of business intelligence.
 
New York    Posted: Tuesday, April 02, 2019
 
   
 
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JOB DETAILS
 
WHO WE ARE
Looker is on a mission to bring better insights & data-driven decisions to every business. Everything we do is aimed at making sure our customers love every aspect of Looker, from our products & technologies to our ease of doing business & our support. We are looking for curiously brilliant individuals to join our team as we reinvent data analytics. Get data-driven & see yourself at Looker.

WHAT WE'VE GOT GOING ON
Looker is seeking a Support Analyst to provide phenomenal service to our customers - based out of our New York, NY office.

Our customer base is growing rapidly, & so must our capacity to meet their needs, answer their questions, & ensure maximum business value is derived from our unique product.

The Customer Support Analyst is responsible for bringing Looker's best practices, innovations & capabilities to our customers to deliver world class support, while also driving adoption, usage, engagement & delight. You will deliver technical leadership coupled with a deep understanding of business intelligence & data modeling, thus ensuring overall adoption & driving greater business value & satisfaction. This high-touch, rapport-building position requires strong communication skills & a desire to give our customers the personal attention that they need to have a fantastic experience with our product. 
 
 
 
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