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Lyft // on-demand ride-sharing
New York City    Posted: Wednesday, June 12, 2019
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Lyft is looking for a proven, passionate leader who wants to change the future of cities & transportation by joining our Central Operations team for Lyfts Bikes & Scooters (LBS).

The Central Operations team focuses on process improvement & step-change unlocks to Lyfts operational efficiency & cost structure. This team owns standards of work for our local teams & is responsible for driving down expenses, maintaining quality, & improving overall operational excellence. Central Operations leads the way in helping to build a culture of continuous process improvement & best-in-class operating processes throughout the business.

You are a builder looking to work on a product you are passionate about, with people who are equally passionate. You are a bold thinker with an entrepreneurial spirit who is not afraid to take risks. You are able to make decisions quickly based on limited data, & able to execute with limited resources - you are scrappy & resourceful. You want to own your area from top to bottom, from strategy to implementation. You love getting your hands dirty & staying close to our front line operations in order to deeply understand the business.


  • Own the maintenance domain end to end (strategy, analytics, execution, cross-functional communication)
  • Determine the business strategy for maintenance & execute against it
  • Work with supply chain to insure we have an efficient & cost effective process for delivering parts to our local teams.
  • Implement new processes to insure local teams are maintaining efficient inventory levels
  • Analyze data & draw insights to improve our operations
  • Measure & report out the impact of your efforts

Experience & Skills:

  • 5+ years of experience; including direct experience in operations
  • Proven track record of scrappiness
  • A passion for operations & operational improvement
  • Experience working cross-functionally with data science, product, & supply chain teams
  • Creative problem solving & ability to work quickly & iteratively
  • A passion for numbers - you solve seeing the quantitative impact of your work
  • Process orientation with excellent attention to detail
  • Ability to travel up to 20% of the time
  • SQL knowledge a plus, but not required

Lyft is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Lyft will also consider for employment qualified applicants with arrest & conviction records.

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