The Vimeo Solutions team is dedicated to ensuring our users are getting the most out of Vimeos Enterprise offerings by providing a seamless onboarding & implementation experience across platforms. In this role, you will work with the Vimeo Solutions team based in NYC, London, Sydney, & Bangalore to manage onboarding & ongoing client-specific projects. You will contribute to the ongoing improvement of our experience to build innovative solutions & processes that drive the business forward.
As a Sr Technical Program Manager, you will be responsible for reviewing & understanding our most strategic clients use cases & responsible for tracking, prioritizing, & executing onboarding objectives. You will work cross-functionally with our clients, the broader Customer Experience team, Sales, Product & Engineering teams to ensure the successful implementation of your clients onboarding initiatives. You will work closely with leads on the Solutions team to build out customer programs geared towards success & retention, redefining the ways in which the team should best operate. You should have the ability to quickly understand technical concepts & translate them to clients, & have a knack for prioritizing issues & making decisions quickly.
Vimeo (NASDAQ: VMEO) is the worlds leading all-in-one video software solution. Our platform enables any professional, team, & organization to unlock the power of video to create, collaborate & communicate. We proudly serve our growing community of over 260 million users from creatives to entrepreneurs to the worlds largest companies.
Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse & global community. Were proud to be an equal opportunity employer where diversity, equity, & inclusion is championed in how we build our products, develop our leaders, & strengthen our culture.
Learn more at www.vimeo.com
Learn more at www.vimeo.com/jobs