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Optimizely // tools for A/B testing & personalization
Engineering, Full Time       Posted: Friday, November 01, 2019
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  Company Description

Optimizely is the world's leader in customer experience optimization, enabling the world's largest brands turn their data into best-in-class customer experiences. The platform's ease of use & speed of deployment empowers organizations to create & run experiments that help them make better data-driven decisions, allowing businesses to dramatically drive up the value of their digital products. We are headquartered in downtown San Francisco with offices in New York, Austin, Amsterdam, London, Cologne, Munich & Sydney with an impressive customer list that includes eBay, KLM, IBM, Sky, BBC & many more. Our goal is to bring the scientific method to business decision making with our test & learn platform for product, marketing & engineering teams.

Job Description

Do you share a passion for technology & business? Do you want to help data-driven companies make better business decisions & absolutely love where you work? As an Optimizely Solutions Engineer with a strong blend of technical & sales skills, you will serve as trusted advisor throughout the Optimizely sales process, with an emphasis on tying business objectives to technology solutions. Helping business users, development teams, & C-level executives all understand how Optimizely will help them deliver the best customer experiences across every digital touchpoint. Join a fast growing, global team & make an impact across our organization. It's an exciting time to join Optimizely. This role is based in our European Headquarters, in Amsterdam.

What you'll do

  • Serve as the technical lead & owner of technical deal strategy

  • Collaborate with Account Executive teams to uncover customer business goals, needs & pains - & how Optimizely will address them

  • The Solution Engineer determines which Optimizely & third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience & industry standard frameworks (f.e. microservices, etc)

  • Lead the technical implementation during a Proof of Concept & work with prospective customers to integrate Optimizely into their technology stack, ensuring early customer success & a long-term business relationship

  • Demonstrate the value & technical capabilities of the Optimizely platform to Product, Engineering & Marketing audiences

  • Conduct architecture & technical workshops

  • Design, build & maintain Optimizely demo & learning systems, strategies & resources

  • Stay on top of industry news, technology products, platforms & partners to ensure you & your team provide & maintain a deep industry & ecosystem expertise

  • Partner closely with our customer success & professional service teams to ensure continuity of an amazing customer experience

  • Collaborate closely with Product & Engineering teams to help influence product roadmap based on market/customer requirements

  • Assist sales teams in responses to RFPs, RFIs & technical requirements documents.

  • Travel to customer engagements (25% of time)

  • B.S. Computer Science, Software Engineering, Information Architecture or equivalent work experience.

  • 3+ years of experience in a customer facing consultative role

  • Experience in sales/pre-sales strongly desired.

  • Good understanding of architectural principles of cloud based platforms & enterprise application integration, including SaaS, PaaS. Service Oriented Architectures, etc.

  • When building product, you understand the difference & importance of Discovery vs Delivery.

  • You have development experience with one of the following:

    • Java

    • Javascript (Node, React JS, other)

    • Ruby

    • Python

    • Swift/Objective-C

    • A similar language

  • You have great communication & presentation skills. You feel comfortable leading presentations & demos to large groups, both technical & non-technical

  • You can tie business problems to technical solutions & understand technology value propositions

  • You have a demonstrated capacity to absorb new concepts & technologies quickly

  • You thrive in uncertain, high-pressure, & high-impact conditions

  • You speak English at a professional level. Dutch or other additional languages are a plus.

Additional Information

We believe in work/life balance & bringing our true selves to work.To that end, we offer best-in-class perks & benefits that support our Optinauts along their career journey with us.Read more about our culture

Even if you meet 60% of these qualifications, we encourage you to apply! We are looking to create a diverse & multifaceted team. We embody inclusion, which is reflected in our company values where we embrace diversity & equal opportunities for everyone.

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