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Critical Mass // digital experience design agency
Engineering, Full Time    Toronto    Posted: Friday, October 30, 2020
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The Development Tools team at Critical Mass has a vital responsibility for our systems & infrastructure supporting the delivery of technical solutions to our clients. The DevOps Engineer role is part hands-on developer, operator, & architect, supporting the business goal of making our clients customers lives better. Communication & sharing is a key component of the role given that you work with geographically & technically diverse teams. Keeping everyone on the same page as we take evolutionary steps, while continuing to manage & update current services is not for the faint of heart.

The systems in question are what youd expect to be in support of modern software delivery: source control, artifact storage, continuous integration, issue tracking, wiki, code review, & more. We endeavour to use configuration management to orchestrate the systems, but are pragmatic about its limits in our environment. If youre passionate about automation, resiliency, testing, monitoring, compliance, sharing, & getting value into your stakeholders hands as quickly as possible, this is the ideal role for you.

You will:

  • Provide technical tools, test environments, processes, & development support to the client team
  • Build & operate client production environments
  • Participate in our evolution toward infrastructure as code
  • Track usage & capacity plan for hardware & software on an annual basis
  • Mentor junior team members in the construction of delivery systems using configuration management & horizontally scalable architectures
  • Participate in on-call escalation for client production systems
  • Participate in on-call rotation for DevTools systems

You have:

  • 5+ years of web platform administration or operational support experience
  • Experience with at least one hosted cloud services (Amazon Web Services, Microsoft Azure, Google Cloud Platform)
  • Experience managing Linux & Windows systems
  • Fantastic communication skills both written & verbal
  • Expertise in shell scripting
  • Proficiency in at least one of the following scripting languages: python, ruby
  • Experience with Git
  • Experience using the Atlassian suite of products or comparable
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