Zola is developing a travel planning service to bring incredible honeymoons to our Couples. The Honeymoon is a hugely important part of the wedding experience, & also a considerable investment. From our research, we know they would value an expert who can help bring their dream trip to life. Just as Zola has reinvented the wedding registry & the rest of the planning experience, we will do the same with honeymoons. We have the audience as the fastest growing wedding company in the US, now we need the travel experts to help us give these eager couples the trips they want!
Travel Planners will be experts who help Zola couples develop their honeymoon itineraries. They help customers discover options that meet their preferences & budget, confirm pricing & availability, & decide what itinerary is right for them.
- Strong customer communication skills. Connecting with customers about their dream honeymoon is paramount, & strong writing & communication skills inspire trust & ensure we understand customer needs.
- 2-5+ years in the travel planning industry with deep knowledge about travel planning. Our customers expert advice, & we rely on you to give them insight. Well help with the details around individual destinations, but if you dont have a passport, this probably isnt the job for you.
- Diligent & organized. Zola customers are in a busy, stressful moment in their lives, & they rely on us to keep honeymoon planning organized. We cant drop the ball.
- Works & plays well with others. Interpersonal skills are important, & were in the honeymoon business, so we want to act that way.
LOCATION / CONTRACT
This role will be based in the New York City area. This is a contract position (flexible on hours), with the potential to become permanent (part-time and/or full-time).