TheCity Manager is a unique role at Ritual, combining hands on field work with business & sales acumen. You'll be the front line of growth at one of the fastest growing startups in the world. In this role, you will work closely with our sales reps to launch & grow our retail partner network & ensure top quality customer experience.
- Launch & Train New Retail Partners -training & launching new retail partners to get buy-in from frontline staff to deliver an excellent experience. This is a hands-on role requiring in the field problem solving to set each partner up for operational success.
- Account Management & Relationships- you'll be the face of Ritual & need to build a strong relationship with staff & executives across our retail network, from multinational chains to local boutiques.
- Marketing Program Rollout- building on relationships to sell & expand Ritual's unique digital marketing & engagement programs at our retail partners across your city, including loyalty programs & promotional campaigns.
- Execution & Metrics- you'll be responsible for maintaining city-wide customer experience & operational metrics, as well as top-line revenue growth.
- Advocate for product improvements as required for retail growth