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Iterable // growth marketing & user engagement platform
 
London, England, United Kingdom    Posted: Thursday, July 08, 2021
 
   
 
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JOB DETAILS
 

Iterable is a cross-channel platform that powers unified customer experiences & empowers marketers to improve on every interaction taking place throughout the customer journey. With Iterable, brands create individualized marketing touchpoints that earn engagement, solidify trust & galvanize loyal consumer-brand relationships.

Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner & tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to implement where it matters mostcreating experiences & promoting connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, & Box, choose Iterable to power excellent customer experiences throughout the entire lifecycle.

Iterable's momentum grows daily & there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past four years, one of the Best Places to Work in Colorado for the past two years, & were named as one of Colorados Best Paying Companies! Weve also been listed on Wealthfronts  Career Launching Companies List for the past two years,  rank sixth on the list of Top 25 Companies Where Women Want to Work & hold a top 20 spot among the SaaS 100. 

We have a global  presence with offices in San Francisco, New York, & Denver, & London, & remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, & Humility. To understand the Iterable story, & learn more about our  mission, explore our Culture & About Us page.

How you will make a difference:

Reporting to the Principal Email Deliverability & Industry Relations Manager in Denver, the Email Deliverability Consultant will be responsible for providing our customers with the necessary tools, strategies & best practices to ensure theyre happy & getting as much value as possible from the product. As a member of Iterables Customer Success team, the Email Deliverability Consultant is a key position for the company as we have had very few customer losses & we intend to keep it that way. Keeping customers happy & productive is core to our mission.

One of our core values is growth mindset & Iterable is a company where everyone can grow. If this is a role that excites you, please apply as we value applicants for the skills they bring beyond a job description.

Youll get to:

  • Provide email deliverability consulting services for new & existing customers of Iterable
  • Monitor customers performance using internal metrics & 3rd-party delivery tools
  • Ensure customers have a smooth experience with our product & increasing their ROI
  • Ensure high level email campaign deliverability for a growing client base of enterprise companies
  • Gather delivery data into account assessments including Email Delivery Reports
  • Discover & resolve email delivery problems with specific ISPs & mailbox providers
  • Maintain a trusted advisor relationship with each assigned client

We are looking for people who have:

  • Familiarity with 3rd-party delivery tools (250ok, Litmus, Return Path, SendGrid, etc.)
  • Proficient with ISP/domain-specific delivery policies & feedback loops with ISPs
  • Experienced in best practices for sending bulk email, list management & spam reduction
  • Familiar with end-to-end email delivery (IP addresses, DNS, SMTP, authentication, etc.)
  • Knowledge of CAN-SPAM/anti-spam laws

Bonus Points:

  • Previous experience with email marketing, push, or SMS software

Perks & Benefits:

  • Paid parental leave
  • Competitive salaries, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Day (First Friday off every month)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO 
  • Daily lunch allowance
  • Monthly Employee Wellness allowance 
  • Quarterly Professional Development allowance 
  • Pre-tax commuter benefits
  • Complete laptop workstation

Weve rethought  traditional workplace planning & are looking to strengthen belonging, innovation, productivity, & happiness whether its in an office, from home, or a hybrid of the two. As such, we've moved to a single geographical compensation band for all of our employees (the San Francisco Bay Area market for the US, London for the UK). 

For Colorado-based employment: The minimum salary for this position is $105,000/year. The compensation package includes equity, plus a range of medical, dental, vision, financial & other benefits. Additionally, perks such as daily paid lunches & generous stipends for health & fitness & learning & development, among others, are included.

Iterable is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Iterable will also consider for employment qualified applicants with arrest & conviction records.

Last Update: 05/20/2021

 
 
 
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