Events  Classes  Jobs 
    Sign in  
 
 
Lyft // on-demand ride-sharing
 
Nashville, TN    Posted: Saturday, February 22, 2020
 
   
 
Apply To Job
 
 
JOB DETAILS
 

At Lyft, our mission is to improve peoples lives with the worlds best transportation. To do this, we start with our own community by creating an open, inclusive, & diverse organization.

Lyft is looking for an Optimization Specialist to join the Driver Enablement Team in our Nashville Corporate Office. As Lyft strives to grow & improve our driver pool, we are looking for someone who can refine the application experience & retain the best drivers. The Optimization Specialist will be data-savvy & process-driven, creating resources to help our team move high quality driver applicants through the funnel. The ideal candidate takes initiative, over-communicates, & works with the team to make it happen.

Responsibilities:

  • Create & map processes & workflows
  • Manage work distribution
  • Find trends & recognize issues
  • Be a team leader for investigation & resolution of incidents
  • Use data-driven decision-making to optimize workflows
  • Lead process improvements to move the best applicants through the funnel & activate high quality drivers
  • Perform deep-dives to understand applicant & driver behavior

Experience:

  • Comfortable in a fast-paced environment, subject to change & uncertainty
  • Aligned with Lyfts core values
  • Bachelors Degree or equivalent work experience preferred
  • Experience creating process flow charts
  • Advanced experience with Google Sheets
  • Excellent communication skills - written & verbal
  • Self-motivated & ready to go at a moments notice
  • A great listener who is outstanding with documentation
  • Proven ability to operate in grey areas; adaptable & agile
  • Strong track record of setting goals, making a plan, & getting results

Benefits:

  • Great medical, dental, & vision insurance options
  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, & foster parents are all eligible
  • Monthly commuter subsidy to cover your transit to work
  • 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues & hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy & safe workplace & strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance & other similar state laws & local ordinances, & its internal policy, Lyft will also consider for employment qualified applicants with arrest & conviction records.

 
 
 
Apply To Job
 
 
 
 
 
© 2020 GarysGuide      Terms