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The RealReal // online consignment shop
Sales, Full Time    New York City    Posted: Wednesday, September 11, 2019
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The RealReal is leading the way in authenticated luxury consignment, online & in real life at our brick & mortar locations. Founded in 2011, were growing fast & fundamentally changing the way people buy & sell luxury a multi-billion dollar industry. With a team of in-house experts who inspect every item we sell, our commitment to authenticity sets us apart & creates a foundation of trust with shoppers & consignors. Our mission to extend the life cycle of luxury items is leading innovation in sustainable fashion. Were proud to promote the circular economy & to be the first luxury member of the Ellen MacArthur Foundations prestigious CE100 USA.

Employees at The RealReal are dedicated, collaborative & innovative, & were looking for exceptional talent to join our team. Build your career with us & enjoy 401K matching, health, dental & vision insurance, commuter flex spending, healthcare flex spending, generous PTO, a mothers room, & flexible work hours!

This position is based in New York, NY & will report to the Business Development Manager.


  • Call & makes initial contact with prospects; determines or enhances prospects level of interest in TRR
  • Qualify & nurture leads through well planned & executed efforts
  • Develop & nurture leads through regular communication via phone & email; responds to inbound sales inquiries from prospective clients
  • Evaluate prospects against established criteria; routes prospects to the appropriate sales channel
  • Works with Marketing & Sales teammates to develop new ways of building potential business
  • Prioritize competing day-to-day activities to ensure that all management objectives are met
  • Manage & track leads using CRM systems while maintaining accurate & up-to-date records
  • Distill the essence of our service in easy-to-understand terms & communicate to various prospective clients The RealReals value proposition


  • Great phone demeanor & professionalism
  • Ability to communicate clearly, listen thoroughly & respond quickly. Must be familiar with the fashion & Luxury marketplace
  • Possesses a strong attention to detail
  • Organized & punctual
  • Able to think quickly on their feet & respond to prospect rebuttals
  • Great computer skills & written skills
  • Ability to function in high velocity iterative environment
  • Ability to achieve & maintain individual goals
  • Exercises great team work & enthusiasm
  • Executes excellent communication & listening skills
  • Ability to report results on a regular basis
  • Ability to work within the appropriate level of independence
  • Bachelors Degree or similar experience


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