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Warby Parker // boutique-quality eyewear retailer
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Job Status: Full-Time

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you'll engage with customers, have a hand in process ideation & improvement, & participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action & learning from our super talented business & Retail leaders. Ready to play an integral part in shaping & driving Warby Parker Retail? Read on!

What you'll do:

  • Communicate Warby Parker's values & brand philosophy to customers
  • Own troubleshooting for our point-of-sale system
  • Oversee the store's inventory management procedures
  • Develop new processes that improve Warby Parkers ability to serve customers & optimize their shopping experiences
  • Manage & implement daily zoning schedules
  • Open & close the store
  • Lead meetings at the beginning of shifts & at the end of the day, plus roundtables & other meetings as needed
  • Direct a team of 810 team members, consistently demonstrating what great service looks like
  • Help conduct team members' biannual performance reviews with the Store Leader & Associate Store Leader
  • Assist with new hire on-boarding & ongoing training
  • Treat all of our customers with respect & cultivate an inclusive, service-minded work culture

Who you are:

  • Steeped in Retail experience, with 1+ year in a management position
  • Equipped with exceptional interpersonal skills
  • Backed by managerial experience in sales or operations at a complex, customer-focused retailer
  • A self-starter with an entrepreneurial spirit
  • Eager to learn new skills
  • An upbeat & empathetic team player
  • Driven to do what it takes to be a top performer time & time againand help your teammates reach their targets along the way
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Paid time off
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Leave
  • Optical Education Reimbursement
  • Snack Pantry
  • And more (just ask!)

The hourly range for the Sales Manager role in New York, NY is $23.65 - $26.00. Warby Parker, in good faith, believes that the posted hourly range is accurate for this role in New York, NY at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications, & location, among others. This range may be modified in the future. In addition to the hourly rate, this role is also eligible to receive a cash bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, & share personal information about you & explain your rights under the California Privacy Rights Act (CPRA).

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

We're constantly asking ourselves how we can do more & make a greater impact, & that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale while doing good in the world, without charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything you need for happier eyes at a price that leaves you with money in your pocket, from designer-quality glasses & contacts to eye exams & vision tests, & you can meet us online, at our stores, or even in your home. Wherever & whenever you need it, were there to make exceptional vision care simple & accessible. (Delightful, too.)

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program.

 
 
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