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Lyft // on-demand ride-sharing
Design, Full Time    New York City    Posted: Saturday, June 05, 2021
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At Lyft, our mission is to improve peoples lives with the worlds best transportation. To do this, we start with our own community by creating an open, inclusive, & diverse organization.

Lyft is seeking a Design Program Manager to support our product design teams. Design Program Managers are strategic partners with the design leads, leading & driving the design work forward every day. Youre passionate about design, & will help develop process & structure around projects within & around the design organization to make it as effective as possible. You will work across teams to shepherd & manage the delivery of design & customer experiences to completion. A creative approach to the operational aspects is your strength, along with strategic thinking & planning. You thrive in taking complexities to a simple, actionable level across the greater design team, & provide transparency into the design process. Youre savvy at connecting the dots, being a trusted partner to cross functional peers at Lyft. Youll be a leader within the design organization & an advocate for the Product Design team & the design process.


  • Understand the core features & product inside out, & work with the team to help set design goals & trajectory
  • Shape, drive & document processes & tools for effective team workflows & collaboration
  • Support & elevate the quality of the design work
  • Work directly with a multidisciplinary team of designers, researchers, prototypers & animators
  • Collaborate, communicate, & negotiate with product managers, engineers & stakeholders at all levels across the organization
  • Own & drive the design project lifecycle from strategic planning, scheduling, requirements gathering, design reviews, delivery & implementation to launch
  • Scope & define projects strategically with cross functional partners & design team
  • Lead quarterly planning & prioritization with cross functional teams, balancing multiple inputs & needs
  • Provide up to date visibility into current projects, team utilization, project health & priorities
  • Participate in & facilitate design reviews, prep, & post-mortems
  • Collaborate with program management team & design leads with resourcing & team allocation
  • Manage deliverables in an accurate & timely fashion


  • 4+ years of experience working in relevant design industry - product design and/or consultancies
  • Passion for user experience & design
  • Proven ability to manage workflows, project plans & ship high quality design
  • A big picture approach in helping establish, support, & engage teams, while still managing the details
  • Great communication skills, written & verbal, with a diverse group of stakeholders
  • Attention to detail with borderline obsessive organizational skills
  • Relevant understanding & appreciation of current product design processes & systems
  • Comfortable with ambiguity & malleable workflows
  • Strong conflict resolution & negotiation skills
  • Resilience & equanimity in dealing with change, challenges & adversity
  • Proactive in seeking opportunities to improve & expand team, personal skills & experience


  • Great medical, dental, & vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, & foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive & diverse workplace. All qualified applicants will receive consideration for employment  without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state & local law.

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