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Critical Mass // digital experience design agency
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Critical Mass is a dynamic & innovative agency dedicated to delivering exceptional results for our clients. We thrive on creativity, collaboration, & a commitment to excellence. As a Budget Project Manager on our Media team, you will ensure the seamless execution of our projects while managing budgets & financial deliverables with precision.


You Will:

  • Act as the primary point of contact for all aspects of client billings for the strategy & investment teams & other members of the client service team, as well as key client personnel
  • Act as the primary liaison between agency & the client for budget management issues
  • Continuously update account team on the status of all client projects
  • Serve as the primary contact for all client, budget management deliverables, & troubleshoot as needed to meet client expectations
  • Serve as the primary interface internally between the strategy team, media investment team, as well as our back office, namely, media, reconciliation accounts, receivable accounts, payable, & central finance

You Have:

  • Minimum of 3 years managing media campaigns in a digital marketing or media agency
  • Strong grasp of project management principles, methods, & techniques, & skilled in managing project scope, schedule, budget, & resources
  • Proven track record in team management & client interactions within a client services environment, effectively navigating discussions around project scope, schedule, budget, & strategies
  • In-depth understanding of how different disciplines work together within projects executed by the agency
  • Exceptional organizational skills with meticulous attention to detail, & the ability to tactically organize & structure activities
  • Excellent interpersonal & communication skills, & engage effectively with team members & clients
  • Proven leadership & decision-making skills, with a solutions-oriented mindset, actively seeking innovative solutions to project challenges while being receptive to feedback
  • Remarkable presentation skills & the ability to manage multiple projects & deadlines with a sense of urgency & a positive attitude
  • Outstanding collaboration & follow through skills
  • Media Ocean experience is a bonus

What We Offer:

  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, & flex days
  • Global maternity & parental leave
  • Access to online services for families & new parents
  • Extensive winter holiday office closures
  • Summer Fridays (off at 3:00 PM local time every Friday)
  • Diversity & Inclusion Board with 13 affinity groups
  • Internal learning & development programs
  • Enterprise-wide employee discounts

Our new hires & employees are the future of our organization, & we want to set you up for long-term success.  In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity & inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to accommodations@criticalmass.com.

We are committed to fostering diversity, equity, & inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance & reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

 
 
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