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SurveyMonkey // online survey platform
 
Design, Full Time    San Mateo, CA/Portland, OR/Seattle, WA/New York City/ US - Remote    Posted: Friday, September 17, 2021
 
   
 
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JOB DETAILS
 

Who we are & what we do

Momentive (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity & technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, & its brand & market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, & product experience. Ultimately, the company's vision is to raise the bar for human experiences by amplifying individual voices. Learn more at momentive.ai.

More about our Design Team & the opportunity

Were growing our team at Momentive! Were looking for a Senior or Lead Product Designers who are curious about customers & passionate about data-driven design, to join one of several teams to help shape exceptional customer experiences. 

As a Senior member of the Product Design team, you will fill a crucial role in the Product Engineering Design triad to build & improve experiences & grow our customer base.  You stop at nothing to create elegant solutions based on your clearly defined concepts. You have an appetite for validating ideas & hypotheses by running research & interpreting quantitative & qualitative data for each project, at the speed needed for your projects.  You will use your resourcefulness & creative efficiency to navigate uncertainty to guide projects from ambiguity to clarity.   Looking for a different role? Check out this job description.

If this describes you, then join our amazing team to create experiences that engage customers & drive business impact.

You have

  • 5+ years of working across the entire product development lifecycle & successfully shipping products. For our growth roles, you have expertise in product-led growth or rapid, iterative testing environments.  Bachelor's or Master's degree in Interaction Design, HCI, Graphic Design or equivalent experience.
  • You will define & clearly articulate design criteria, & tell a clear thoughtful experience story through your design solutions.
  • You tailor your design process to the situation, anticipate obstacles to chart a course forward.
  • You are deeply data-driven whether its analyzing qualitative data to uncover insights or creating variations of a design for A/B testing, you balance user-centricity with an understanding of the data & business goal. Experience conducting user research is key.
  • You embrace feedback you will give it, receive it, seek it out through facilitation of critiques & retrospectives.
  • Experience in building collaborative relationships with cross-functional peers (Product Management, Engineering, Data Analysts, Marketing, User Research, Content Strategy & Localization) & craft your calendar to work with partners in different locations. 
  • You value collaborating with other designers to create a cohesive experience across teams, both leveraging & contributing to a centralized design system
  • Extremely savvy with Figma, Sketch, Invision or similar tools, & are knowledgeable about HTML, CSS. You can adopt new tools, designs & technology into your work & teach them to others 
  • A portfolio is required with application & must demonstrate your passion for simple, intuitive, & beautiful user-centered designs. Work examples that exhibit strong visual design, product design, usability, & design thinking skills. (With any growth-related roles, experience in growth & iterative environments preferred )

What we offer our employees

Momentive is a place where the curious come to grow & shape what's next. By embedding inclusion into our processes, policies, & culture for our 1,400+ employees across North America, Europe, & APAC, we're building a workplace where people of every background can excel. We've won multiple awards & received recognition for our forward-looking policies, including extended parental & bereavement leave, vendor benefits standards, & Take 4 sabbaticals.

Momentive is featured as a Glassdoor 2021 Best Place to Work & National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area, Parity.org's Best Companies for Women to Advance, & National Capital Region's Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work & Fortune as a top workplace since 2018, & we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, & the Forbes Cloud 100.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer & is committed to providing a workplace free from harassment & discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, & the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, & inclusion efforts here.

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