Klarna was founded in Stockholm, Sweden in 2005. Since then we've changed the banking industry forever. And now we're creating the world's smoothest shopping experience. We serve over 90 million consumers worldwide, & partner with 250,000 merchants - with a new merchant joining us every 8 minutes. Including some of the world's leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung & Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.

Join the rocketship! As a key member of the Global Workforce Management team you will take a hands-on enthusiastic approach -  supporting your team & associated CO teams within Klarna & the outsourced partners to drive stronger, controlled, more efficient customer service processes & results, while remaining flexible to the demands of a dynamic & growing business.