We believe the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools & infrastructure developers need to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo & SoFi, several of the Fortune 500, & many of the largest banks to make it easy for people to connect their financial accounts to the apps & services they want to use. Plaid's network covers 11,000 financial institutions across the US, Canada, UK & Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Salt Lake City, Washington D.C., London & Amsterdam.
Plaid is looking for a seasoned Product Manager to help us evolve our customer Dashboard to the next level. Our Dashboard is our primary platform for customer experience - it's where customers onboard, launch, monitor their integration, view their bills, & so on. It's the Plaid console” for thousands of FinTech developers, product managers, & business leaders. This is an awesome opportunity to take charge of Plaid's customer HQ as we grow, scale & evolve as a business.
Holistically owning our Dashboard means serving as a platform lead for its overall platform strategy; redesigning & updating its UX; ensuring that vertical teams can self-serve as much of their Dashboard needs as possible; delivering on high priority Dashboard features; building out instrumentation & analytics for in-Dashboard user behaviors; & more.
If you're interested in shaping the daily experience for thousands of top-tier FinTechs, & pushing customer experience to the next level, let's chat!