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Warby Parker // boutique-quality eyewear retailer
New York City    Posted: Thursday, November 03, 2022
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Retail Facilities Associate Manager

Warby Parker is searching for an organized, hardworking Associate Manager of Retail Facilities whos experienced in managing multi-unit retail locations. On an average day, this individual will respond to facility requests, track budgets, inspect the quality of work by third-party vendors, & maintain regular communication with stores & Retail field leadership. This is a job for someone who has a genuine passion for people, systems, & problem solving. Sound right up your alley? Keep reading! 

What youll do:

  • Respond to all of the Retail teams requests & ensure smooth, safe store operations across all locations 
  • Manage the CMMS (Computerized Maintenance Management Software) ServiceChannel, including receiving work requests, assigning work orders, entering system data, providing the overall system administration, & staying up-to-date with new functionalities & system enhancements
  • Communicate & coordinate schedules for store operations & vendors
  • Identify root causes for ongoing issues to prevent reoccurrence
  • Lead all aspects of project implementation, as well as communication with external contacts
  • Represent the Retail Facilities in interdepartmental meetings to help streamline communication & action between departments
  • Coordinate all Facilities activities, work direction, & support systems
  • Prepare & maintain RFPs, bid information, & other contract documentsplus internal bill backs & documents for Facilities-supported events
  • Provide administrative support by maintaining & organizing the department's central files & information as well as locating parts, supplies, & materials for team members

Who you are:

  • Backed by at least fours year of relevant work experience
  • Experienced in operating ServiceChannel
  • A self-starter who is detail-oriented & metrics-driven
  • Comfortable working in a fast-paced environment
  • A proactive worker with strong organizational, follow-up, & time management skills
  • Able to predict trends & react (with lightning speed!)
  • Someone who embraces & enjoys change
  • An overall energetic individual who loves interacting with people

Some benefits of working at Warby Parker for full-time employees:

  • Health, vision, & dental insurance
  • Life & AD&D Insurance
  • Flexible vacation policy
  • Paid Holidays
  • Retirement savings plan with a company match
  • Parental leave (non-birthing parents included)
  • Short-term disability
  • Employee Assistance Program (EAP)
  • Bereavement Support
  • Optical Education Reimbursement
  • Free eyewear
  • And more (just ask!)

The salary range for the Associate Manager, Retail Facilities role in New York City is $74,375$85,000. Warby Parker, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Warby Parker may pay more or less than the posted range based on factors such as relevant experience & skills, qualifications & location, among others. This range may be modified in the future. In addition to base salary, this role is also eligible to receive a cash bonus & an equity bonus as part of the total compensation package. Details & eligibility will be discussed during the application process.

Warby Parker requires all newly hired in-person or hybrid employees to be fully vaccinated against COVID-19 by their start date. Warby Parker is an equal opportunity employer & will provide reasonable accommodation, as necessary with federal, state, or local law, to those individuals who are unable to be vaccinated.

About Us:

Warby Parker was founded with a mission: to inspire & impact the world with vision, purpose, & style.

Were constantly asking ourselves how we can do more & make a greater impactand that starts by reimagining everything that a company & industry can be. We want to demonstrate that a business can scale, be profitable, & do good in the worldwithout charging a premium for it. And weve learned that it takes creativity, empathy, & innovation to achieve that goal.

Since the day we launched in 2010, weve pioneered ideas, designed products, & developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses & contacts to eye exams & vision tests. 

Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, & achieve better economic outcomes. 

At Warby Parker, you can look forward to company outings & events, volunteering & learning opportunities, & just great company filled with curious, kind folks. Dreaming up & sharing ideas arent responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, & identities, no matter their home base, through our various employee resource groups. (Were happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community & belonging keeps us excited to walk through the door every day, wherever that door may be. 

We're driven to continue building a workplace, based on inclusive behaviors & equitable systems, where all employees can bring their authentic selves, feel engaged, & share their perspectives as a valued member of Team Warby. Transparency is what were all about, & our annual Impact Report & Racial Equity Strategy lay out how were sticking to these values. 

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