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Peloton delivers live-streaming instructional content to the most technologically advanced indoor cycle.
 
New York City    Posted: Tuesday, March 12, 2019
 
   
 
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JOB DETAILS
 

Are you passionate about Jira administration? Do you get a thrill when building a new workflow that automates tasks to help teams work more efficiently? Peloton is looking for an experienced Jira administrator looking to work in a challenging & fast-paced environment.

As Jira Administrator you will be EITs ambassador for all things Atlassian, in an organization that that heavily uses Agile, modified Agile & Waterfall methodologies. You will be responsible for building out workflows, projects, schemas & screen schemes that utilize Atlassian best practices to meet business & stakeholder needs.

The ideal candidate will have managed Jira Cloud & Server instances, & will offer recommendations on optimizing & securing workflows & permissions to allow for disparate teams to use Jira & Confluence in a manner that best suits their team.

PRIMARY RESPONSIBILITIES:

  • Configuration & maintenance of Jira Cloud & Jira Server
  • Create & manage Jira components including project workflows, screen schemes, permission schemes & notification schemes in Jira
  • Support & troubleshoot Jira
  • Create, manage, & support all administrative functions associated with the Atlassian product suite
  • Evaluate & manage the usage of Atlassian add-ons to meet team & business needs
  • Create comprehensive JIRA workflows (with conditions, validators, & post functions), screen schemes, permission schemes, & notification schemes
  • Design & Manage complex Jira/Confluence queries, dashboards for operational/performance reporting metrics & status reports based on departmental needs
  • Understand system architecture of upstream & downstream impacts when implementing solutions
  • Develop, test, & deploy integrations between Atlassian products & other internal systems
  • Maintain an up-to-date knowledge of Atlassian products, administration best practices, & agile methodology best practices
  • Gather requirements from users, business stakeholders & leadership to propose solutions that meet business needs, & deliver agreed upon solution
  • Create & maintain technical documentation & user-guides for end users & internal EIT team
  • Conduct user-training & help-sessions for new features or implementations
  • Create requirements & use case for external Atlassian partner (managed hosting, additional technical support, etc)
  • Evaluate & drive process for choosing external Atlassian partner
  • Manage & own the relationship between Peloton & an external partner
  • Manage & own the relationship between Peloton & Atlassian 5+ years of experience supporting Atlassian products, specifically Jira & Confluence

REQUIREMENTS:

  • Strong working knowledge of Agile (Scrum or Kanban) methodologies
  • Customer Service driven mindset with strong relationship building skills
  • Experience working with or managing external Atlassian partner
  • Experience managing & standing up JIRA Service Desk projects, workflows, & components

NICE TO HAVE:

  • Atlassian Jira and/or Confluence certification(s)
  • Trello
  • Statuspage

ABOUT PELOTON:

Founded in 2012, Peloton is an innovative tech company that brings members the best workouts possible, all from the convenience of their own home via the Bike,Tread & iOS App platforms. Peloton uses technology & design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime.

Peloton believes in taking risks & challenging the status quo by continuously innovating & improving. We put our users, members, & customers first & we obsess over every touch point of the member experience be it the studio, product or showroom. We like to hire the best & encourage all our associates to be Pelotons brand ambassadors. Most importantly, we know that together we go far.

 
 
 
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