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Peloton // connected indoor fitness cycles
Media, Full Time    New York City    Posted: Tuesday, September 15, 2020
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Peloton is seeking an experienced Technical Writer to lead creation & launch of user-facing documentation for connected fitness devices. This person will consider the needs of the user to effectively craft written & visual manuals that give users the knowledge they need to use & enjoy their Peloton product. They will work directly with Product Managers, Engineers, Legal, Compliance, & Creative to gather all the appropriate experience, technical, & regulatory information. 


  • Obtain a deep product understanding to distill complex product information into clear & easy to use guides
  • Write user-facing content for fitness device quick start guides, user manuals, & other printed & digital materials
  • Write content for internal teams, such as device assembly instructions
  • Solicit & compile feedback from stakeholders, including feedback from Technical Editors 
  • Work closely with the Creative team to ensure document content, format, layout, & branding are taken into consideration 
  • Manage language translations 
  • Create technical illustrations (using SolidWorks Composer or other technical illustration software)
  • Keep documentation organized & available for stakeholders 
  • Meet program deadlines 


  • 2+ years Technical writing experience 
  • Extreme attention to detail 
  • Experience developing consumer-facing documentation from start to finish
  • Ability to scrutinize your own work
  • Experience with printed documentation 
  • Available work samples 


  • Experience with integrated hardware-software products 
  • Experience with writing for international markets
  • Project management skills
  • Experience working with external vendors 
  • Passion for consumer technology or fitness
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