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Warby Parker // boutique-quality eyewear retailer
 
Sales, Full Time    Brooklyn, NY    Posted: Tuesday, October 08, 2019
 
   
 
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JOB DETAILS
 

Warby Parker is seeking a service-oriented Sales Manager to support a team of exceptional Retail Advisors in creating the best possible glasses-shopping experiences. As a Sales Manager, you'll engage with customers, have a hand in process ideation & improvement, & participate in various special projects along the way. Through these responsibilities, you'll directly impact the success of our company while seeing our strategic operations in action & learning from our super talented business & Retail leaders. Ready to play an integral part in shaping & driving Warby Parker Retail? Read on!

What you'll do:

  • Communicate Warby Parker's values & brand philosophy to customers
  • Own troubleshooting for our point-of-sale system
  • Oversee the store's inventory management procedures
  • Develop new processes that improve Warby Parkers ability to serve customers & optimize their shopping experiences
  • Manage & implement daily zoning schedules
  • Open & close the store
  • Lead meetings at the beginning of shifts & at the end of the day, plus roundtables & other meetings as needed
  • Direct a team of 810 team members, consistently demonstrating what great service looks like
  • Help conduct team members' biannual performance reviews with the Store Leader & Associate Store Leader
  • Assist with new hire onboarding & ongoing training
  • Treat all of our customers with respect & cultivate an inclusive, service-minded work culture

Who you are:

  • Steeped in Retail experience, with 1+ year in a management position
  • Equipped with exceptional interpersonal skills
  • Backed by managerial experience in sales or operations at a complex, customer-focused retailer
  • A self-starter with an entrepreneurial spirit
  • Eager to learn new skills
  • An upbeat & empathetic team player
  • Driven to do what it takes to be a top performer time & time againand help your teammates reach their targets along the way
  • Able to bring a positive, fun energy to the workplace, even when working long hours
  • Not on the Office of Inspector Generals List of Excluded Individuals/Entities (LEIE)
 
 
 
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