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Tinuiti // digital media
Atlanta, GA    Posted: Thursday, March 11, 2021
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Paid Social Division - USA - Full Time

We are looking for a Sr. Manager, Paid Social to ensure the success of all clients within the designated account portfolio. The Sr. Manager, Paid Social will also be responsible for the success of the team based on the company overall goals which include the success of the Account Managers & their clients. This role will report to the Director of Paid Social. 

Essential Functions:

    • Support the Director of Paid Social on key process & procedure implementation.
    • Participate in establishing & implementing Paid Social Objectives. 
    • Develop, coach & retain direct reports. Work with your team to develop their skills as it relates to both account management & client services.
    • Become key team leader & resource on all things Paid Social. Contribute to whitepapers & POVs.
    • Retain & grow current client revenue & meet KPIs across accounts.
    • Financial & KPI success: Work with Director of Paid Social to hit goals
      • Grow current client revenue by 5% & retain 90% of current revenue
    • Overall Account Management: 
      • Evaluate goals & tasks for team, conduct weekly 1:1s
      • Ensure the team is adhering to tasks outlined on their scorecards & goals, recommend promotions, discipline & personal actions
      • Oversee accounts across all account managers: monthly/quarterly reporting, join calls, review & attend QBR meetings, review billing sheets
      • Feedback & Evaluation of team members
    • Overall Client Management:
  • Assign clients to employees based on employee bandwidth
  • Client Onboarding & ensure onboarding process is followed through
  • Ensure all accounts are reaching max potential: Bringing new ideas & strategies to clients including other digital marketing discipline growth opportunities
      • Facilitate resolution of any client issues
      • Transition Clients & off-boarding Clients when necessary 
      • Facilitate the execution of case studies & testimonials
  • Assist in the development & documentation of best practices for improving campaign management efficiencies, within the team & Paid Social department.
  • Work with team members to ensure learning/education/ development.
    • Maintain certifications, staying up on industry trends, industry best practices, attending conferences, etc.

Core Competencies:

  • Presentation Skills - Effective in a variety of formal presentation settings, gains positive attention, changes tactics that aren't working
  • Customer Focus - Dedicated to meeting & exceeding expectations to customers, establishes & maintains effective relationships with customers
  • Drive for Results - Exceeds goals successfully, constantly & consistently a top performer & pushes themselves 
  • Functional/Technical Skills - Strong functional & technical knowledge & skills within paid search
  • Developing Direct Reports & Others - Provides challenging & stretching tasks/assignments, aware of each person's goals, constructs compelling development plans & executes them, people builder.


  • 6+ years of related Social/Paid Social work experience 
  • Previous experience managing direct reports.
  • Up to 30% travel this may fluctuate based on client need

About Tinuiti: Tinuiti is a performance & data-driven digital marketing leader, focused on every aspect of the customer journey across the quadropoly of Google, Facebook/Instagram, Amazon, Apple, & beyond. We believe success requires specialization across all channels, & our offerings cover the full spectrum from paid to earned to owned media. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people & our partners. Growing happiness guides everything we do & our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, & Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work & have fun doing it. 

Our Benefits & Perks:

At Tinuiti, were all about your experience & what makes you thrive.  Were happy to grow you & support you in all the ways that are important to you!  Heres a quick look at the award-winning workplace benefits provided at Tinuiti.

Unlimited PTO - We provide 14 paid holidays & also want to give you the freedom to take time off to rest & recharge when you need to.  As long as youre meeting your performance goals, you get to decide when & how often you take time off.  Tinuiti also offers Summer Fridays from Memorial Day to Labor Day where we close our offices at 1pm.

Health & Wellness - We offer excellent medical benefits, paid parental leave & dedicated mental health resources such as dedicated Telemental Health services through AllyHealth & a free Healbright Memberships as a way to support your overall well-being.  Tinuiti also offers a monthly stipend to use towards health & wellness through Twic.  You can use your funds to purchase discounted gym memberships, classes & equipment directly through the Twic store, or use the funds to purchase a health or fitness benefit of your choice & submit for reimbursement

Retirement Savings - We offer both a Roth & Traditional 401(k) option to all employees.  Tinuiti will match 100% of your first 4% of contributions at 100% immediate vesting!

Lifestyle Perks - Each employee receives a monthly stipend to use towards fun, lifestyle perks through Fringe, such as subscription boxes, food delivery services, streamlining platform memberships, self-improvement membership & more!  

Pet Insurance - We love our pet family!  We offer a 10% discount on pet insurance through PetPlan.

Disclaimer: This description has been designed to indicate the general nature & level of work performed by employees within this position. The actual duties, responsibilities, & qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

FLSA Classification: Exempt

Working Conditions: Working indoors, sitting at a computer for extended periods of time, lifting no more than 10 pounds.

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