Rithum is the worlds most trusted commerce network, accelerating how brands, suppliers, & retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands & retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings & enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, & delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As the Global Website Manager, you are responsible for the day-to-day management of Rithums public website. You ensure the website stays highly optimized for organic search (SEO), attracting an audience that has commercial intent & fits our ICP. You optimize the site to convert visitors through on-page optimizations & CRO initiatives such as personalization, chatbots, etc. You work with contributors from across the company to keep all of the sites content accurate & up to date. You are a key contributor to the companys demand generation growth goals & strategy.

Responsibilities

• Monitor incoming content requests using the companys ticketing system, self-assigning tickets from the queue, & working to deliver updates efficiently.
• Liaise with multiple internal stakeholders from Marketing, Product Marketing & beyond to ensure that website content is accurate & represents the company & its products correctly.
• Ensure content conforms to established standards (for text lengths, image dimensions, look & feel, tone of voice, etc.) & has gone through stringent search optimization processes.
• Assemble text & images into WordPress pages & posts, cleaning & tidying code as necessary, & ensuring nothing is missing (e.g. meta descriptions, OpenGraph images, etc.).
• Maintain supporting assets for the website including images, animations, illustrations & videos
• Stage, proof & refine pages following feedback from contributors, keeping all parties on-track & informed of feedback/publishing deadlines.
• Manage & meet deadlines for go-live with little supervision, announcing major site updates internally.
• Advise Marketing Operations of all new site content so that it can be tracked correctly through Marketo programs & Salesforce campaigns.
• Keep a catalog of pages that require regular updates & prompt colleagues for updates to those pages on a predefined cadence.
• Proactively identify opportunities to bolster & diversify lead generation originating from the website using technologies such as Drift, online demos, etc.
• Develop & implement comprehensive SEO strategies that drive organic growth, improve search rankings & increase website traffic. Stay ahead of search engine algorithm changes & continuously optimize on-page & technical SEO.
• Develop effective CRO tactics that optimize user engagement & lead generation on the website using personalization & multi-variate testing.
• Monitor website performance through Google Analytics, Trendemon & other company dashboard platforms, proactively finding areas of high performance & opportunities for optimization & marketing ROI. Provide actionable insights to optimize performance across digital channels.

Qualifications 

Minimum Qualifications  

• 5+ years of experience in digital marketing, with a focus on website management & SEO.
• 2+ years of experience in managing content in Wordpress is a pre-requisite
• A thorough working knowledge of Google Analytics, Google Search Console, & an SEO optimization platform such as SEM Rush.
• Detail-oriented in reviewing both visual & text content
• Excellent written English language skills, & strong written & verbal communication skills
• Proven experience of contributing to digital marketing strategy & improving website performance, SEO rankings, & conversion rates.
• Excellent project management skills & the ability to manage multiple initiatives with tight deadlines.

Preferred Qualifications 

• Bachelors degree in marketing, business or a related field.
• Experience in a high-growth SaaS or technology environment.
• Prior experience managing global website initiatives & working in multicultural environments.
• Experience of Asana, Marketo, Salesforce, Drift, Wistia, Trendemon, Google Tag Manager a plus

What its like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, & curious minds.

As part of the Rithum team, you are valued, supported, & included. Guided by a transparent culture & accessible, approachable leadership, we offer career opportunities aligned to your ambitions & talents. To ensure work & life balance works for you, we also offer an array of resources to support you & your families, including comprehensive benefits & wellness plans.

At Rithum you will:

• Partner with the leading brands & retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, & wellness days.
• Receive industry-competitive compensation & total rewards benefits.

Benefits 

• Medical, dental & vision benefits: Affordable health care plans & company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 paid company holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, & a paid volunteer day
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, & hospital indemnity insurance
• Pet insurance
• Legal assistance & identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app, MoveSpring, & Employee Assistance Program
• Remote work stipend for internet, cell phone, office furniture & supplies
• Culture & team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We celebrate diversity & are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants & teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, & business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort & accessibility are important to us, & we're here to ensure a seamless experience as you explore opportunities with our team.